OneSight Administrator Guide

Configuring OneSight Virtual Agent Monitors
Next state – The next state is the name of the state that should be
transitioned to once the output string has been transmitted. If the
next state is END then the state machine terminates.
Special Transition – Each state can have a single timeout transition
associated with it. If the time specified by the timeout elapses
before any acceptable data has been received, the state machine
transitions to the timeout state. In most cases, the timeout state is
END. A default timeout is used for any state that does not have a
timeout transition.
XML Format
A state machine can contain any number of state objects. It can
have the following attributes:
Name = [string] – the name of the state.
Timeout = [integer] – the time in msec for state timeout
(optional).
Indicates that a block of state transitions are to follow. There can be
only one transitions tag per state.
Specifies an individual transition. It can have the following
attributes:
PerlExpression = [String] – The Perl expression that defines
the pattern match under which this transition will be active.
NewState = [String] – The name of the next state to go to if
this transition is satisfied.
Chapter 5: Configuring Monitors 369