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OneSight Administrator Guide

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C h a p t e r 8<br />

Creating Action Plans<br />

An action plan consists of a sequence of actions that are triggered<br />

when an alert occurs. These actions tell <strong>OneSight</strong> how to respond<br />

should a problem arise with the health of your e-business system.<br />

For example, you can create an action plan that sends an e-mail<br />

notification to a member of your team when a specified threshold is<br />

crossed. The recipient of the mail has the opportunity to retire the<br />

alert, given what is known about the problem. If the recipient of the<br />

e-mail action does not respond before the escalation timeout period<br />

has expired, the action plan automatically performs the next action<br />

in the plan. Once an action is configured, it can be used by any<br />

monitor group or profile.<br />

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