OneSight Administrator Guide

Critical State Error Messages
5. Start the Data Collector service.
In the rare case when this fails to correct the issue, choose the Thin
client option.
Critical State Error Messages
Network Path Not Found (Windows only)
This error message may occur when OneSight is trying to monitor a
system that is off-line. Check the Host:Ping metric for this system.
If OneSight shows a critical state for this metric, the system is
probably off-line.
Failed to Establish Connection (Sun or UNIX only)
This error message may occur when OneSight is trying to monitor a
system that is off-line. Check the Host:Ping metric for this system.
If OneSight shows a critical state for this metric, the system is
probably off-line. If the Host:Ping metric is showing a good state,
make sure that you can authenticate to the system. OneSight uses
either a telnet or SSH session to connect to the system. Make sure
that you can connect using the session type and user name and
password that OneSight is trying to use.
Access is denied (Windows only)
This error message occurs when the password that OneSight is
trying to use to connect to this machine has changed. To change the
password:
1. On the Main OneSight menu, click Configure.
2. Click Systems.
3. Select the system displaying the error message and click Modify.
4. Select the Windows NT tab.
Chapter 19: Troubleshooting 919