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OneSight Administrator Guide

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Configuring Global Action Options<br />

Template Variables” section later in this chapter for a list of<br />

available substitution variables.<br />

Body – This is the actual content of your actions. This section<br />

can be a mixture of text and substitution variables. For example<br />

to display the alert priority, a long description, and links to the<br />

status details page, you would enter the following:<br />

<strong>OneSight</strong> %Priority% Alert<br />

%DescriptionLong%<br />

Current status: %statuslink%<br />

Refer to the “Message Template Variables” section later in this<br />

chapter for a list of available substitution variables.<br />

Note: To send HTML-based emails, include either an or<br />

tag in the body of the message, preferably in the<br />

body section. <strong>OneSight</strong> will then set the headers so that email<br />

recipients using an HTML capable email client, will be able to<br />

view alerts in that format.<br />

4. Enter the content of the alert message template and click OK.<br />

Modifying an Alert Message Template<br />

Warning: If you modify an existing template that was provided by<br />

Empirix, Inc., the changes will be lost following an upgrade to a<br />

future version of <strong>OneSight</strong>. Your custom Message Templates will<br />

always be preserved following an upgrade.<br />

To modify a Message Template:<br />

1. Click the Configure menu.<br />

2. Select Alert Message Template.<br />

Chapter 8: Creating Action Plans 657

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