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I__. - International Military Testing Association

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Clearly these systems are felt to be valuable resources. Over 90% of the<br />

users felt the systems were either essential or very important additions to<br />

the education centers.<br />

cost effectiveness is difficult to determine, but when one notes the amount of<br />

time spent using the software and compares this to the hourly cost of a GS<br />

9/11 guidance counselor it is apparent that money is being saved. with<br />

increased quantities, the price of the leases becomes even less. Site<br />

licenses also provide more software at an even greater saving. The fact that<br />

family members and DOD civilians can also access the systems at no additionai<br />

cost further enhances the cost effectiveness.<br />

.<br />

Better utilization of the counselor time is apparent by the data indicating<br />

the number of users that did not need to meet with a counselor upon.completion<br />

of their use of the software. The number of clients indicating that they were<br />

better prepared to meet with a counselor also allows the counselor to provide<br />

assistance with things other than simple information giving. (e.g. information:<br />

integration)<br />

RECOMMENDATIONS<br />

1. DANTES seriously investigate the possibility of adding some of the<br />

requested additional dat,a bases. Working with the vendors to incorporate<br />

these data bases into the existing systems should be relatively easy. The<br />

vendors have been asked to identify SOC schools in their next editions.<br />

2. As the personnel resources of the education centers are being drawn down<br />

and more Service members are being released from the Service, these systems<br />

should be expanded to reduce the quantity of personal counseling. Education<br />

centers should consider increasing their investment in computer hardware in<br />

order to expand their counseling efforts. When on-site scoring becomes<br />

possible, sites will want the capability to take advantage of this enhancement.<br />

DANTE.9 plans to expand the program to approximately 250 sites, but only<br />

to those sites that are willing to participate in training and have the<br />

hardware available. Several Educational Services Officers stated that the<br />

addition of CAGIS was extremely valuable in augmenting their resources for<br />

Project Transition.<br />

3. Increasing the "user friendliness" should be a major objective of the<br />

vendors. While the information in the systems is valuable, difficulty in<br />

accessing the information diminishes the usefulness of the systems. The<br />

vendors need to be aware of this shortcomming and either provide additional<br />

training or provide more technical support to the education centers.<br />

4. Counselors need to overcome their reluctance to use the computers. Their<br />

resistance to become involved with computers is denying wider use of the<br />

systems. The counselors do not really know how much information each system<br />

has and inconsequence do not take full advantage of the breadth of information<br />

available. An effort should be made to work with the counselors during workshops<br />

and national conventions.<br />

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