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I__. - International Military Testing Association

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supervisor-subordinate relations, make employees take responsibility for correcting problem<br />

behavior, and save money and productivity lost to suspensions. The third initiative, the<br />

Elimination of Mandatory Interviews, removed an agency requirement that all candidates for a<br />

job be interviewed and allowed appointing officials to interview some, all, or none of the<br />

candidates for a position after reviewing their written applications<br />

Materials<br />

A questionnaire, developed to measure respondents’ perceptions of climate and the specific<br />

changes. was administered one year after program implementation began. The first part of the<br />

instrument included questions regarding demographic characteristics of the respondents and<br />

perceptions of organizational climate. Organizational climate was adapted from several<br />

questionnaires (Gordon & Cummins, 1979; Siegel & Kaemmerer, 1978; Mowday & Steers, 1979;<br />

and Young, Riedel, & Sheposh, 1979). It consisted of 47 items which represented nine _<br />

organizational dimensions (e.g. organizational climate, management style, organizationsl<br />

effectiveness). Seven point scales were used for all dimensions except organizational<br />

effectiveness which was measured on a nine point scale.<br />

The second half of the survey assessed the specific. changes and related issues. Three<br />

aspects of the changes were addressed. First, a set of items using 7 point scales was developed<br />

to assess the specific initiatives. For example, the ease, efficiency, and fairness of the<br />

Elimination of Mandatory Interviews initiative was measured by three items employing 7-point<br />

response scales. Second, perceived consequences resulting from the specific changes (e.g.,<br />

augmented authority and increased ease in carrying out personnel actions) were measured with 7<br />

point scales. Third, the general acceptance of the initiatives, preference for these changes over<br />

the old system, and the extent to which respondents wanted the changes to continue were<br />

assessed with three items employing 5 point scales.<br />

Results<br />

The mean responses for the components comprising the model for first-line supervisors and<br />

managers and for the overall sample are presented in Table 1. In general managers gave a<br />

slightly more positive assessment of the organization’s climate, the individual changes, the<br />

perceived consequences, and the acceptance of the institutionalization of the changes.<br />

Significant differences between supervisors’ and managers’ ratings were obtained for<br />

ELIMINATION OF MANDATORY INTERVIEWS (Fl ]gg = 7.12, p K .Ol) and for ACCEPTANCE OF THE<br />

INSTITUTIONALIZATION OF THE CHANGES (Fl ]g; = 13.11 p

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