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Chapter 7 Working with Domino.Doc from a Browser - Lotus ...

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Reinstall <strong>Domino</strong>.<strong>Doc</strong>. If you reinstall <strong>Domino</strong>.<strong>Doc</strong> Client and the<br />

problem persists, you should reinstall Internet Explorer if you are using<br />

that as your browser.<br />

The same problem could occur if an attempt to uninstall the Internet<br />

Explorer was not entirely successful. If you ran uninstall because you<br />

are using a different browser, locate the file SHDOCVW.DLL (it’s<br />

probably in your Windows system directory) and rename it. Then,<br />

reinstall the <strong>Domino</strong>.<strong>Doc</strong> Client.<br />

• The <strong>Domino</strong>.<strong>Doc</strong> Client version 3.0 does not work <strong>with</strong> prior versions<br />

of the <strong>Domino</strong>.<strong>Doc</strong> Server software. If you get the following message<br />

when you try to connect to your library, notify your System<br />

Administrator: “HTTP error communicating <strong>with</strong> server.”<br />

I can’t access the <strong>Domino</strong>.<strong>Doc</strong> library using Notes protocol<br />

These issues apply to users of the <strong>Domino</strong>.<strong>Doc</strong> Client: <strong>Domino</strong>.<strong>Doc</strong> Desktop<br />

Enabler, <strong>Domino</strong>.<strong>Doc</strong> Desktop Enabler Plus, ODMA, ODMA plus, and<br />

<strong>Domino</strong>.<strong>Doc</strong> Neighborhood (Windows Explorer interface).<br />

The <strong>Domino</strong>.<strong>Doc</strong> Client version 3.0 does not work <strong>with</strong> some prior versions<br />

of the Notes Client. Please refer to the <strong>Domino</strong>.<strong>Doc</strong> 3.0 Release Notes for a<br />

listing of the supported Notes client versions.<br />

The <strong>Domino</strong>.<strong>Doc</strong> Client version 3.0 does not work <strong>with</strong> prior versions of the<br />

<strong>Domino</strong>.<strong>Doc</strong> Server software. If you get the following message, notify your<br />

System Administrator: “<strong>Domino</strong>.<strong>Doc</strong> Server was not able to perform the<br />

request. Verify that you have appropriate access to perform this operation.”<br />

I can’t continue working in my browser after clicking Cancel on a<br />

security information dialog box<br />

When creating a new file cabinet, binder, or document in <strong>Domino</strong>.<strong>Doc</strong><br />

using a browser, you may get a Security Information message after saving<br />

the file cabinet, or choosing the binder or document type. Click Continue to<br />

close the message and finish creating your document.<br />

228 <strong>Domino</strong>.<strong>Doc</strong> User Guide<br />

Note If you choose Cancel instead of Continue, it will appear that<br />

processing is occurring, when nothing is actually happening, and you will<br />

not be able to perform any additional actions.<br />

To prevent this message <strong>from</strong> displaying, follow the appropriate procedure<br />

below.<br />

If you are using Netscape 4.x:<br />

1. From your Netscape menu bar, choose Communicator - Tools - Security<br />

Info.<br />

The Security Information Page displays.

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