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The Nimrod Review - Official Documents

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<strong>The</strong> <strong>Nimrod</strong> <strong>Review</strong><br />

11.47<br />

274<br />

subsequently transpired, however, that much more detailed analysis was required i.e. to assess and to mitigate<br />

the hazards in the light of any documentary evidence found. This resulted in a clash of approach between the<br />

Mechanical Systems Department (Mech Systems) and the Airworthiness Department. 30 <strong>The</strong> man-hour estimates<br />

originally provided for Phase 2 proved to be inadequate by a considerable margin. Mech Systems, in particular,<br />

under-estimated the man-hours required by 610 hours. This, in turn, put pressure on resources. <strong>The</strong> situation<br />

would have been different if (a) a proper scope of work had been drawn up and agreed with each relevant<br />

specialist department, in order to ensure that everyone involved understood what was required from the outset<br />

and that adequate resources could be, and were, allocated to the project at all stages; and (b) clear written<br />

instructions had been given to each of the specialist departments by the Airworthiness Department, setting out<br />

what steps they were required to take, and suitable ‘Pro-Formas’ drawn up and agreed at an early stage. None<br />

of these things were done.<br />

It should be noted that, at an early stage, both the BAE Systems Airworthiness Department and the Systems<br />

Departments expressed concern as to whether sufficient resources were available for the NSC. 31 <strong>The</strong> problem<br />

became more significant once it was realised that the archives contained much less available mitigating evidence<br />

than BAE Systems and Chris Lowe expected. <strong>The</strong>re was also a lack of available suitably qualified personnel<br />

to carry out the analysis within the Systems Departments, in particular, in Electrical Systems. As explained in<br />

Chapter 10A and further below, this led to delays and increasing time pressures in completing the project.<br />

(9) BAE Systems’ personnel and task management of Phase 2 was poor and there were<br />

personality clashes which led to further delays.<br />

11.48<br />

In my judgment, BAE Systems’ personnel and task management of Phase 2 itself was poor.<br />

Lack of management guidance<br />

11.49<br />

<strong>The</strong>re was a lack of guidance from BAE Systems’ management for BAE Systems’ staff in relation to how the<br />

requisite hazard ‘identification’, ‘assessment’ and ‘mitigation’ processes should be carried out, and what the<br />

Pro-Formas should contain. It was the management’s job to set the tasks and give appropriate guidance to the<br />

staff as to how to go about it. When Witness K [BAE Systems] sought to obtain further guidance or query the<br />

validity or value of a suggested approach, his questions were ‘swatted away’ on more than one occasion by<br />

the Airworthiness Department which seemed intent on completing the project, in whatever fashion, within the<br />

required timeframe.<br />

Personality clash<br />

11.50<br />

<strong>The</strong> contemporaneous exchanges and notes of meetings, in particular, the notebooks of Witness K [BAE Systems],<br />

reveal that there were significant tensions between the Airworthiness and Systems Departments. In particular,<br />

there was a significant clash of personalities between Chris Lowe and Witness K [BAE Systems], a fact confirmed<br />

by a number of the other BAE Systems witnesses who gave evidence to the <strong>Review</strong>. Chris Lowe was a Grade 4<br />

Executive and more senior than Witness K [BAE Systems], a Grade E engineering desk level practitioner. Witness<br />

K [BAE Systems] was struggling, understandably in my view, to identify just what it was that the Airworthiness<br />

Department required the Specialist Departments to do given the lacunae which he had discovered in the archives<br />

by way of useful ‘mitigating’ evidence. <strong>The</strong> task was clearly not going to be as simple as originally envisaged.<br />

Both he and Mech Systems were unsure how best to go about addressing the hazards, or precisely what form<br />

the Pro-Formas should take. He rightly looked to Chris Lowe, as the Head of the Airworthiness Department, for<br />

guidance on his proposals. But Chris Lowe clearly regarded Witness K [BAE Systems]’s repeated questions as a<br />

source of irritation and, instead of engaging in a dialogue and discussion with him on the way forward, tended<br />

to respond in a somewhat overbearing and dismissive manner. As Witness P [BAE Systems] explained in interview,<br />

“toys were definitely thrown out of the cot”, and it was often a case of “Chris’ way or no way”. It is clear that<br />

Chris Lowe did not easily brook dissent and tended to retreat into his shell when confronted, rather than properly<br />

managing professional disagreements with more junior employees.<br />

30 Otherwise known as Safety and Certification Department.<br />

31 See, e.g., Chapter 10A, paragraph 10A.38.

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