University of Vaasa - Vaasan yliopisto

Figure 15: Model of sustainable excellence with the different levels of responsibility
of the organization.
Source: The authors
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Analyzing the Figure 15, we can notice that the themes of leadership, strategies and
plans, as well as results, has a direct relationship with the three levels presented in
the illustration (Responsibility to the society; Responsibility to the products and
services that the organization offers; Responsibility to the people with which it
interacts). However, the theme of processes is directly related with the responsibility
for the products and services provided by the organization and the theme of people is
directly related with the level of responsibility of the organization to the people that
interact with it. As a result, it is possible to drawn a new illustration (see Figure 16)