University of Vaasa - Vaasan yliopisto

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System Component #7 – Sustainability Management System Assurance, Performance Measurement & Continual Improvement
Processes (Maximum Score = 33)
Maturity Level 1 Maturity Level 2 Maturity Level 3
System Attribute Notes
(Score 1)
(Score 2)
(Score 3)
7a Internal audit, assessment & assurance process
Process exists & is
fully & effectively
implemented
Process exists, but
implementation is
incomplete or
ineffective
Process is missing,
informal, incomplete
or otherwise
inadequate
7a1 Process for internal audit, assessment & assurance
External (i.e. regulatory) audit, assessment &
assurance process
7b
7b1 Process for external audit, assessment & assurance As Above As Above As Above
Process to indentify, capture & implement lessons
7c
learned
Process for identification & implementation of lessons
7c1 As Above As Above As Above
learned
7d Performance Measurement
7d1 Identification of sustainability performance indicators
Use of indicators is a
Use of indicators
Implementation of performance measurement &
Indicators are used routine, integral part
7d2 missing, informal,
management system
but not embedded in of management
incomplete or
Systematic review of results versus performance
management process process with well
7d3 otherwise inadequate
objectives
implemented actions
7e Management Review
7e1 Management review of sustainability strategy Review missing,
Review is a routine,
Review performed
Management review of sustainability aspects of
informal, incomplete
integral part of
7e2 but not embedded in
operational processes
or otherwise
management process
management process
7e3 Management review of stakeholder interests &
inadequate
with well