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University of Vaasa - Vaasan yliopisto

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What is CSR?<br />

703<br />

This paper starts the discussion with some arguments as to what CSR is. CSR is<br />

originally based on the Anglo-Saxon corporate culture which centred philanthropy<br />

and donation in CSR, but it has gathered a political attention globally since the<br />

beginning <strong>of</strong> the 21 st century. Reasons are that government cannot well regulate<br />

companies across border as long as the policy is anchored on a national level, and<br />

that companies are strongly motivated to maximise their pr<strong>of</strong>it as <strong>of</strong>ten neo-classic<br />

economists presume. Environmental NGOs always criticise company’s behaviour<br />

unsustainable. In sum, the current CSR means the go-beyond-compliance concept<br />

“whereby companies integrate social and environmental concerns in their business<br />

operations and in their interaction with their stakeholders on a voluntary basis”<br />

(COM(2001)366 2001). One more to add, Maxwell and Lyon’s definition <strong>of</strong> CSR for<br />

the environment explains the extent <strong>of</strong> this that “environmental friendly actions not<br />

required by law, also referred to as going beyond compliance, the private provision<br />

<strong>of</strong> public goods, or voluntary internalising externalities” (Lyon and Maxwell 2007).<br />

Also important is that interpretation <strong>of</strong> the concept <strong>of</strong> CSR is not identical in all<br />

countries, because national institutions which construct actor’s allocation and social<br />

expectation are different (Matten and Moon 2004). We have to be careful in<br />

distinction between CSR and nearly CSR activities. For example, there are different<br />

opinions as to whether Corporate Citizenship should be discussed as the complete<br />

fulfilment <strong>of</strong> CSR 3 .<br />

Who are Important CSR drivers?<br />

On a practical level, CSR is not a completely unilateral approach <strong>of</strong> a company. In<br />

fact, CSR started in 1950s as a social responsibility <strong>of</strong> managers (Carroll 1999)<br />

however through the extent that companies more actively take care <strong>of</strong> the society in<br />

which they are located (Pleon Gmbh and IFOK Gmbh 2008). Morimoto (2004)<br />

argued that the essence <strong>of</strong> CSR is dependent on the expectations <strong>of</strong> stakeholders<br />

which depend on cultural and institutional contexts. In sum CSR is a tool to respond<br />

to the expectations <strong>of</strong> stakeholders which cannot be handled in markets. Therefore a<br />

core is how to involve such invisible requirements <strong>of</strong> stakeholders in company’s<br />

management. In this case, the core <strong>of</strong> CSR is communication. An important question<br />

was what constructs a society a company takes care <strong>of</strong>, namely who stakeholders are 4 .<br />

It is true that as many actors as possible should be involved in a comparative study.<br />

There are many important stakeholders who actually should not be ignored in Japan<br />

and Germany. Local communities, citizen initiatives, public organisations,<br />

economical organisations, competitors, consumers, labour unions are examples <strong>of</strong><br />

this. But the mention <strong>of</strong> all actors makes a discussion complicating. Alberini and<br />

Segerson (2002) extracted drivers promoting environmental voluntary programs<br />

which is a part <strong>of</strong> the the environmental CSR. They result a regulator (government),<br />

3 See also Debate about social responsibility in both countries<br />

4 The stakeholder theory defines stakeholders as “any group or individual who is affected by or can affect the<br />

achievement <strong>of</strong> an organisation’s objectives” (Freeman and McVea 2001).

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