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University of Vaasa - Vaasan yliopisto

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48<br />

Table 2: Detailed Description <strong>of</strong> System Components and Associated Maturity Tests<br />

System Component 1 - Identification & Assessment <strong>of</strong> Sustainability Aspects & Impacts (Maximum Score = 36)<br />

Maturity Level 3<br />

(Score 3)<br />

Maturity Level 2<br />

(Score 2)<br />

Maturity Level 1<br />

(Score 1)<br />

Note<br />

s<br />

System Attribute<br />

Identification & Assessment <strong>of</strong> stakeholder<br />

communities<br />

Formal process for identification <strong>of</strong> stakeholder<br />

communities<br />

1a<br />

Process is well<br />

implemented, &<br />

documented, ranking<br />

process is credible, &<br />

results are reviewed &<br />

communicated<br />

Formal processes<br />

exists, but have<br />

incomplete<br />

implementation OR<br />

there is a well<br />

implemented but<br />

informal process<br />

No formal process in<br />

place, or<br />

implemented<br />

No formal process in<br />

place, or<br />

implemented<br />

1a1<br />

Risk assessment & significance ranking <strong>of</strong> stakeholder<br />

communities<br />

1a2<br />

Formal, quantified identification & assessment <strong>of</strong><br />

sustainability aspects & impacts in the following:<br />

1b<br />

1<br />

1b1 Governance & organizational ethics & values<br />

Process is well<br />

implemented, is<br />

documented, includes<br />

a credible assessment<br />

<strong>of</strong> aspects and impacts,<br />

& results are<br />

reviewed, integrated<br />

into system, &<br />

communicated<br />

1b2 Environment & ecology<br />

Formal processes<br />

exists, but there is<br />

incomplete<br />

implementation OR<br />

there is a well<br />

implemented but<br />

informal process<br />

No formal<br />

identification or<br />

assessment <strong>of</strong> this<br />

aspect & its<br />

associated impacts<br />

1b3 Organizational reputation & sustainability achievement<br />

1b4 Stakeholder communications<br />

1b5 Occupational health & safety<br />

1b6 Community health & safety<br />

1b7 Customer service quality, & customer satisfaction<br />

1b8 Product quality & safety, & customer satisfaction

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