Domino.Doc 3.5 User's Guide - Lotus documentation - Lotus software

I can’t continue working after trying to access Domino.Doc via the
Notes protocol
When trying to access Domino.Doc via the Notes protocol, you can “lock
up” or “hang” (the hour glass will continue to display and you won’t be
able to continue working). This can occur under the following conditions:
• Performing a Save As from Windows Explorer via the Notes protocol.
• Saving or opening a document within an integrated application via the
Notes protocol.
• Choosing Edit Document from within Notes.
If this occurs, you’ll have to exit Notes (if it is running), then access the Task
Manager and shut down the integrated application, then restart the application
you were working in and retry your action.
I can’t eliminate JavaScript errors when using Internet Explorer
If you are seeing frequent JavaScript error messages when using Internet
Explorer, verify your cache settings.
1. Access View - Internet Options, or Tools - Internet Options.
2. On the General tab, click the Settings button in the “Temporary Internet
files section.”
3. Set the “Check for newer versions of stored pages” option to “Every
visit to the page.”
4. Click OK and OK.
5. Refresh the browser (F5 or Refresh button).
I can’t eliminate JavaScript errors when using Netscape
Communicator
If you are seeing frequent JavaScript error messages when using Netscape
Communicator, verify your cache settings.
If you are using Netscape 4.x:
1. Select Edit - Preferences.
2. Expand the Advanced category, then select Cache.
3. For “Document in cache is compared to document on network,” select
Never.
4. Click OK.
5. Refresh the browser (F5 or Reload button).
Chapter 12: Troubleshooting 223