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Domino.Doc 3.5 User's Guide - Lotus documentation - Lotus software

Domino.Doc 3.5 User's Guide - Lotus documentation - Lotus software

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• <strong>Domino</strong>.<strong>Doc</strong> library cannot be accessed.<br />

For details, see “<strong>Domino</strong>.<strong>Doc</strong> library cannot be accessed” later in this<br />

chapter.<br />

• File Open error requires document check-in.<br />

For details, see “File Open error requires document check-in” later in<br />

this chapter.<br />

• Opening a document from a browser fails and causes security warning.<br />

For details, see “Opening a document from a browser fails and causes<br />

security warning” later in this chapter.<br />

• Saving a document after initial save may fail.<br />

For details, see “Saving a document again after initial save may fail”<br />

later in this chapter.<br />

A document cannot be opened multiple times<br />

<strong>Domino</strong>.<strong>Doc</strong> does not allow you to open a document that is already open;<br />

that is, if you have a document open, you cannot open it a second time. If<br />

you try, you will get a message informing you that the document is already<br />

open.<br />

<strong>Domino</strong>.<strong>Doc</strong> library cannot be accessed<br />

If you cannot connect to the <strong>Domino</strong>.<strong>Doc</strong> library through your ODMAsupported<br />

application, have your System Administrator check the<br />

following:<br />

• <strong>Domino</strong>.<strong>Doc</strong> Server Software version<br />

The <strong>Domino</strong>.<strong>Doc</strong> <strong>3.5</strong> Client works only with the <strong>Domino</strong>.<strong>Doc</strong> 3.1 Server.<br />

You may be trying to access an older version of the server <strong>software</strong> via<br />

Notes if you receive the following message: “<strong>Domino</strong>.<strong>Doc</strong> Server was<br />

not able to perform request. Verify that you have appropriate access to<br />

perform this operation,” or if you receive the following message when<br />

trying to access the library via HTTP protocol: “HTTP error<br />

communicating with server.”<br />

• Location of NOTES.INI file<br />

If, when you try to access your <strong>Domino</strong>.<strong>Doc</strong> library via Notes, you<br />

receive a message stating “Unable to find the library or server,”<br />

<strong>Domino</strong>.<strong>Doc</strong> may not be able to find your NOTES.INI file. <strong>Domino</strong>.<strong>Doc</strong><br />

looks for a NOTES.INI (not anything.ini) first in the Notes directory,<br />

then in the Windows directory. To access <strong>Domino</strong>.<strong>Doc</strong> from Notes,<br />

ensure that the NOTES.INI file for your <strong>Domino</strong>.<strong>Doc</strong> client is called<br />

NOTES.INI, and that it is in either your Notes directory or Windows<br />

directory.<br />

Chapter 12: Troubleshooting 225

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