Interpersonal Communication- A Mindful Approach to Relationships, 2020a

Key Takeaways
Communication is multifaceted with the combination of verbal and nonverbal
cues culminating in a richer communication experience.
Vocal cues such as rate, pitch, and volume have an impact on whether
communication is effective.
Facial expressions and body movements enhance communication, but may detract
from the effectiveness of communication.
Exercises
List and define the categories of nonverbal communication. For each category,
make a list of corresponding nonverbal behaviors that are discussed in this chapter
and add to this list from your own experiences.
Recall a situation in which you interacted with someone whose nonverbal behaviors
stood out for positive reasons. Describe the situation and nonverbal behaviors.
Why do you consider nonverbal behaviors to be positive?
Recall a situation in which you interacted with an individual whose nonverbal
behaviors detracted from the individual’s ability to communicate effectively.
Describe these nonverbal behaviors and suggest what the individual could do
differently.
5.3 Improving your Nonverbal Skills
Learning
Explain the areas of nonverbal communication that can be
assessed and improved.
2. Discuss the importance of observation when it comes to
improving nonverbal behaviors.
Outcomes1.
3. Understand that nonverbal communication is a skill that
requires practice.
In this chapter, we’ve examined a wide range of issues related to nonverbal communication. But it’s one
thing to understand nonverbal communication and something completely different to communicate using
nonverbal behaviors effectively. In this section, we’re going to explore some ways that you can start to
improve your nonverbal skills.
When it comes to effective communication, you need to develop an appropriate mindset towards
nonverbal communication. First, individuals must be aware that nonverbal communication plays a
significant role in creating meaning.
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