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Interpersonal Communication- A Mindful Approach to Relationships, 2020a

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Email Apprehension<br />

A: Add scores for items 1, 3, and 4 and place <strong>to</strong>tal on line.<br />

B: Add scores for items 2 and 5 and place <strong>to</strong>tal on line.<br />

Take the <strong>to</strong>tal from A and add 12 <strong>to</strong> the score. Place the new number on<br />

the line.<br />

Final Score: Now subtract B from C. Place your final score on the line.<br />

Chatting Apprehension<br />

A: Add scores for items 6, 8, 9, 10 and place <strong>to</strong>tal on line.<br />

B: Add scores for items 7 and 10 and place <strong>to</strong>tal on line.<br />

Take the <strong>to</strong>tal from A and add 12 <strong>to</strong> the score. Place the new number on<br />

the line.<br />

Final Score: Now subtract B from C. Place your final score on the line.<br />

Instant Messaging Apprehension<br />

Interpretation<br />

Reference<br />

A: Add scores for items 11, 13, and 14 and place <strong>to</strong>tal on line.<br />

B: Add scores for items 12 and 15 and place <strong>to</strong>tal on line.<br />

Take the <strong>to</strong>tal from A and add 12 <strong>to</strong> the score. Place the new number on<br />

the line.<br />

Final Score: Now subtract B from C. Place your final score on the line.<br />

Scores on all three measures should be between 5 and 25. For email apprehension, scores under 9.5 are<br />

considered low and scores over 9.5 are considered high. For chatting apprehension, scores under 11.5 are<br />

considered low and scores over 11.5 are considered high. For instant messaging apprehension, scores under 9<br />

are considered low and scores over 9 are considered high.<br />

Wrench, J. S., & Punyanunt-Carter, N. M. (2007). The relationship between computer-mediatedcommunication<br />

competence, apprehension, self-efficacy, perceived confidence, and social presence. Southern<br />

Journal of <strong>Communication</strong>, 72(4), 355-378. https://doi.org/10.1080/10417940701667696<br />

Table 12.1 Computer-Mediated <strong>Communication</strong> Apprehension (CMCA)<br />

Reprinted with permission of the authors here.<br />

<strong>Interpersonal</strong> <strong>Communication</strong> 420

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