Interpersonal Communication- A Mindful Approach to Relationships, 2020a

More documents

Recommendations

Info

Image by Gerd Altmann from Pixabay Chapter 13 Interpersonal Relationships at Work Second to spending time with your family, you’ll probably end up spending more time working than anything else you do for the rest of your life (besides sleeping). Figure 13.1 shows you what the average full-time working person’s day is like. During the five-day work week, we spend more time with the people we work with than the people we live with during the five-day workweek. So, it shouldn’t be too surprising that our workplace relationships tend to be very important to our overall quality of life. In previous chapters, we’ve looked at the importance of a range of different types of relationships. In this chapter, we’re going to explore some areas directly related to workplace interpersonal relationships, including professionalism, leader-follower relationships, workplace friendships, romantic relationships in the workplace, and problematic workplace relationships. Finally, we’ll end this chapter by discussing essential communication skills for work in the 21 st Century. Interpersonal Communication 444
0.97 hours 1.06 hours 0.59 hours 0.9 hours 3.01 hours 8.64 hours 8.9 hours Household activities Eating and drinking Caring for others Other Leisure and sports Sleeping and personal care Work and work-related activities Average hours per day spent in selected activities on days worked by employment status. SOURCE: Bureau of Labor Statistics, American Time Use Survey, 2017 Figure 13.1 Daily Life Breakdown 13.1 The Requirements of Professionalism Learning Outcomes lapses in organizations. 3. Understand the importance of respecting one’s coworkers. 4. Explain the concept of personal responsibility in the workplace. What is professionalism? A is an occupation that involves mastery of complex knowledge and skills through prolonged training, education, or practical experience. Becoming a member of a specific profession doesn’t happen overnight. Whether you seek to be a public relations expert, lawyer, doctor, teacher, welder, or electrician, each profession requires interested parties to invest themselves in learning to become a professional or a member of a profession who earns their living through specified expert activity. It’s much easier to define the terms “profession” and “professional” than it is to define the term “professionalism” because each profession will have its take on what it means to be a professional within a given field. According to the United States Department of Labor, 1 professionalism “does not mean wearing a suit or carrying a briefcase; rather, it means conducting oneself with responsibility, integrity, accountability, and excellence. It means communicating effectively and appropriately and always finding a way to 445 Interpersonal Communication
Page 1 and 2:
Interpersonal Communication 1 In In
Page 3 and 4:
Contents Preface ..................
Page 5 and 6:
Organizing ........................
Page 7 and 8:
Introversion/Extraversion .........
Page 9 and 10:
Proxemics .........................
Page 11 and 12:
Analyzing .........................
Page 13 and 14:
Avoiders ..........................
Page 15 and 16:
Solitary Survivor (Retired) .......
Page 17 and 18:
Resource ..........................
Page 19 and 20:
Reactions to Hurtful Messages .....
Page 21 and 22:
Control, in, and of itself, is neit
Page 23 and 24:
One of the inherent limitations of
Page 25 and 26:
NACADA Journal (National Associatio
Page 27 and 28:
day message family Now might relati
Page 29 and 30:
“interpersonalness.” On the oth
Page 31 and 32:
physical symptoms. It is vital for
Page 33 and 34:
information with other people. We c
Page 35 and 36:
etween serious versus non-serious i
Page 37 and 38:
If, however, you’ve had a bad exp
Page 39 and 40:
Religion can also impact what you v
Page 41 and 42:
used to harsh language or foul lang
Page 43 and 44:
Self-Monitoring The last characteri
Page 45 and 46:
Today scholars view the term “int
Page 47 and 48:
cable, satellite television, the Wo
Page 49 and 50:
Towards a Mindfulness Model Shauna
Page 51 and 52:
are). 4. L stands for love (being k
Page 53 and 54:
The last facet of mindfulness is
Page 55 and 56:
psychological in nature). Simply, t
Page 57 and 58:
Real World Case Study Noam is a fre
Page 59 and 60:
References 1 Bochner, A. P. (1989).
Page 61 and 62:
Illuminating the theory & practice
Page 63 and 64:
Image by Sasint from Pixabay Chapte
Page 65 and 66:
As the arrow in Figure 2.1 indicate
Page 67 and 68:
Discovering Self-Concept - Who are
Page 69 and 70:
In another study, researchers sough
Page 71 and 72:
Channel With advances in technology
Page 73 and 74:
and just close your eyes. Focus on
Page 75 and 76:
Figure 2.3a The Rubin Vase - based
Page 77 and 78:
is normal behavior. We are so focus
Page 79 and 80:
In this section, we have discussed
Page 81 and 82:
The Shannon-Weaver model was critic
Page 83 and 84:
MESSAGE Encoder Interpreter Decoder
Page 85 and 86:
In 1970, Dean C. Barnlund created t
Page 87 and 88:
As a receiver, you can keep trying
Page 89 and 90:
of information from a source or sen
Page 91 and 92:
The first statement in the credo fo
Page 93 and 94:
feelings on this subject. When it c
Page 95 and 96:
End of Chapter Quiz 1. Paul tells J
Page 97 and 98:
20 Model. (2020). BusinessDictionar
Page 99 and 100:
Image by johnhain from Pixabay Chap
Page 101 and 102:
Thoughtful Conversely, the top ten
Page 103 and 104:
The final characteristic of Rogers
Page 105 and 106:
ased on facts. For example, many pe
Page 107 and 108:
Mindfulness Activity One of the bea
Page 109 and 110:
According to Simon, Vulture (‘vul
Page 111 and 112:
• Is thinking this way helping me
Page 113 and 114:
provided some interesting stories,
Page 115 and 116:
1. Temperament is biologically dete
Page 117 and 118:
Personality: • https://projects.f
Page 119 and 120:
Neuroticism is the degree to which
Page 121 and 122:
is a form of social organization wh
Page 123 and 124:
Although relatively little research
Page 125 and 126:
1. Lack of affect in interpersonal
Page 127 and 128:
• Watch the following interview c
Page 129 and 130:
sion-24 (PRCA-24). 75 If you have n
Page 131 and 132:
gender (feminine males, masculine f
Page 133 and 134:
tion sensitivity. In a set of thre
Page 135 and 136:
7. Increased fear of rejection. 8.
Page 137 and 138:
End of Chapter Key Terms • Affect
Page 139 and 140:
etween self-esteem and communicatio
Page 141 and 142:
https://psychcentral.com/lib/challe
Page 143 and 144:
73 Buss, A. (2009). Anxious and sel
Page 145 and 146:
119 Interpersonal Communication
Page 147 and 148:
Image by Gerd Altmann from Pixabay
Page 149 and 150:
ferent perceptions. The same thing
Page 151 and 152:
Abstract Information Research Acade
Page 153 and 154:
little “cuddle monster” because
Page 155 and 156:
have perceptions about yourself. Th
Page 157 and 158:
unique spellings of names. Names ca
Page 159 and 160:
generally inflamed by this rhetoric
Page 161 and 162:
We can decrease affiliation with ot
Page 163 and 164:
The business world is full of jargo
Page 165 and 166:
e in hot water Be in trouble. If yo
Page 167 and 168:
she’s a doll full of beans full o
Page 169 and 170:
types of improper language: vulgari
Page 171 and 172:
doing this activity, try to be more
Page 173 and 174:
Read Lastly, you should read regula
Page 175 and 176:
Finally, this chapter discusses the
Page 177 and 178:
References 1 Lakoff, R. T. (2001).
Page 179 and 180:
Page 181 and 182:
expressions if everyone’s face wa
Page 183 and 184:
meanings of crossing one’s arms.
Page 185 and 186:
wife in high school. During a skit,
Page 187 and 188:
Accenting is a form of nonverbal co
Page 189 and 190:
daily lives, such as greeting, comf
Page 191 and 192:
Instructions: Read the following qu
Page 193 and 194:
Dysfluencies, Vocal Fillers, or Ver
Page 195 and 196:
Proxemics is the study of communica
Page 197 and 198:
of products available to enhance en
Page 199 and 200:
_____9. _____10. I think my metabol
Page 201 and 202:
care for, and take pleasure in your
Page 203 and 204:
As we’ve discussed with mindfulne
Page 205 and 206:
Instructions: Please read each sent
Page 207 and 208:
Second, individuals must believe no
Page 209 and 210:
End of Chapter Key Terms • Accent
Page 211 and 212:
References 1 Eckman, P and Friesen,
Page 213 and 214:
44 Ibid. 45 Richmond, V. P., Smith,
Page 215 and 216:
Page 217 and 218:
Figure 6.1 Traditional costumes and
Page 219 and 220:
In addition to a dominant culture,
Page 221 and 222:
6.2 The Function of Culture Learnin
Page 223 and 224:
cultural group(s). In the case of c
Page 225 and 226:
Exercises • Think about a group t
Page 227 and 228:
Geert Hofstede Another very importa
Page 229 and 230:
U.S. is number 19 out of 76); where
Page 231 and 232:
80/17475759.2017.1292944 Stella Tin
Page 233 and 234:
ideas to your co-culture. Does your
Page 235 and 236:
Page 237 and 238:
figure out where that stereotype ca
Page 239 and 240:
One day Roy and Jalissa were hangin
Page 241 and 242:
References Culture: A critical rev
Page 243 and 244:
Page 245 and 246:
and versare (turn): “conversation
Page 247 and 248:
Diatribe Lastly, Angle discusses th
Page 249 and 250:
discourage self-disclosure) • Phy
Page 251 and 252:
Entitlements and Enhancements The f
Page 253 and 254:
can see in Figure 7.3, the Johari W
Page 255 and 256:
process by which you interact with
Page 257 and 258:
they have to say, we may end up bei
Page 259 and 260:
If we achieve discriminative listen
Page 261 and 262:
The final listening style is the ti
Page 263 and 264:
Step Four: Now subtract B from C. P
Page 265 and 266:
Positive Characteristics Give cues
Page 267 and 268:
Ronald Adler, Lawrence Rosenfeld, a
Page 269 and 270:
is used to show that you identify w
Page 271 and 272:
make this situation better?” The
Page 273 and 274:
women should behave in public. Wome
Page 275 and 276:
End of Chapter Key Terms • Analyz
Page 277 and 278:
References 1 Apps, J. (2014). The a
Page 279 and 280:
conversation isn’t easy, but it i
Page 281 and 282:
Image by ID 1715736 from Pixabay Ch
Page 283 and 284:
you were to approach your mom, she
Page 285 and 286:
curvaceous ideal of Marilyn Monroe
Page 287 and 288:
how to handle financial issues. So
Page 289 and 290:
stage, we are primarily interested
Page 291 and 292:
partners disagree about what is opt
Page 293 and 294:
Exercises • Find video clips onli
Page 295 and 296:
This tension deals with self vs. ot
Page 297 and 298:
deal with integration vs. separatio
Page 299 and 300:
4. Picked up friends 5. Confirmed p
Page 301 and 302:
possess a treasure trove of informa
Page 303 and 304:
Ludic lovers view love as a game, a
Page 305 and 306:
8.6 How Gender Affects Relationship
Page 307 and 308:
Exercises • As a class, ask every
Page 309 and 310:
End of Chapter Quiz 1. Picking a se
Page 311 and 312:
26 Rosenfeld, L. B. (2000). Overvie
Page 313 and 314:
Page 315 and 316:
Image by Gerd Altmann from Pixabay
Page 317 and 318:
From this perspective, conflict is
Page 319 and 320:
ly. Here are some examples of confl
Page 321 and 322:
Feelings: Feelings tell us “how t
Page 323 and 324:
Instead, people need to avoid these
Page 325 and 326:
are moralistic judgments where we i
Page 327 and 328:
Page 329 and 330:
communicated with each other. Speci
Page 331 and 332:
In 1958 social psychologist Herbert
Page 333 and 334:
Legitimate The fourth base of power
Page 335 and 336:
the power we have over others as we
Page 337 and 338:
Interpretation Each of the four par
Page 339 and 340:
Conflict Management Tactic Definiti
Page 341 and 342:
think, listen, and then communicate
Page 343 and 344:
aggressive. Conversely, you have to
Page 345 and 346:
End of Chapter Key Terms • Accide
Page 347 and 348:
5. Hodoya is a Canadian union leade
Page 349 and 350:
nations and applications. Allyn & B
Page 351 and 352:
Page 353 and 354:
Beverley Fehr was one of the first
Page 355 and 356:
your friendships. Why did you decid
Page 357 and 358:
interpersonal goals, while maintain
Page 359 and 360:
On the other side, we do depend on
Page 361 and 362:
1. When you’re with your friends,
Page 363 and 364:
This does not discount the possibil
Page 365 and 366:
if the time arises. are ones that
Page 367 and 368:
they considered friends. Although n
Page 369 and 370:
• Use criticism and insults as we
Page 371 and 372:
the nature of gender differences an
Page 373 and 374:
Sexuality The obvious next step in
Page 375 and 376:
sex (and it appears that most do),
Page 377 and 378:
universities, the government, and h
Page 379 and 380:
it’s not mutual, then we’re not
Page 381 and 382:
perspective for communication schol
Page 383 and 384:
Friendship processes 2 Hruschka, D.
Page 385 and 386:
Personal Relationships (pp. 391-410
Page 387 and 388:
Image by Brad Dorsey from Pixabay C
Page 389 and 390:
Statistical Definition of ‘Family
Page 391 and 392:
almost anything to be considered a
Page 393 and 394:
The fifth trait of a family deals w
Page 395 and 396:
To further explain the concepts of
Page 397 and 398:
Fork Pin Third Wheel First Wheel Ho
Page 399 and 400:
communicate with others. Norms, on
Page 401 and 402:
same end result using multiple star
Page 403 and 404:
Genogram Symbols Basic Symbols Male
Page 405 and 406:
Vader is a slightly distant father
Page 407 and 408:
y social-construction or intra-psyc
Page 409 and 410:
“dinks,” dual incomes, no kids.
Page 411 and 412:
The typical final stage in the fami
Page 413 and 414:
warmth are more likely to engage in
Page 415 and 416:
sibling is a great way to enjoy eac
Page 417 and 418:
11.4 Marriage Relationships Learnin
Page 419 and 420: Sharing The third dimension of marr
Page 421 and 422: overly assertive in their conflict
Page 423 and 424: Chapter Wrap-Up As we discussed at
Page 425 and 426: c. Genogram d. Genealogy tree 4. In
Page 427 and 428: 25 Kerr, M. E., & Bowen, M. (1988).
Page 429 and 430: 71 Umberson, D., Thomeer, M. B., Kr
Page 431 and 432: 405 Interpersonal Communication
Page 433 and 434: 12.1 Technology and Communication L
Page 435 and 436: creation of a system that could all
Page 437 and 438: (Figure 12.4). The invention of IRC
Page 439 and 440: In this section, we’re going to d
Page 441 and 442: newspapers in the 1880s often used
Page 443 and 444: Third, netiquette attempts to gover
Page 445 and 446: Instructions: This set of questions
Page 447 and 448: her/him/themselves occupied (e.g.,
Page 449 and 450: themed posts. Pitcan, M., Marwick,
Page 451 and 452: ut the goal is to provide a space w
Page 453 and 454: Psychosocial Crisis Trust vs. Mistr
Page 455 and 456: and wanted to share a meme, but rea
Page 457 and 458: Even J. K. Rowling (of Harry Potter
Page 459 and 460: They found five basic reasons peopl
Page 461 and 462: those possible in traditional FtF i
Page 463 and 464: She decides to download the app and
Page 465 and 466: The History Channel. https:// www.h
Page 467 and 468: 47 Bullingham, L., & Vasconcelos, A
Page 469: 443 Interpersonal Communication
Page 473 and 474: had dealings with the EPA for $50 p
Page 475 and 476: • Encourage your coworkers to dem
Page 477 and 478: 4. Noticing and letting go of your
Page 479 and 480: Characteristic Informal Formal Cont
Page 481 and 482: Have you ever been disrespectful in
Page 483 and 484: Fred Dansereau, George Graen, and W
Page 485 and 486: Research Spotlight In a 2019 articl
Page 487 and 488: The third followership style is the
Page 489 and 490: It’s always good to have a peer t
Page 491 and 492: Ability to Focus Have you ever foun
Page 493 and 494: marked by gradual changes that help
Page 495 and 496: personalistic focus. Instead of jus
Page 497 and 498: Key Takeaways • According to Patr
Page 499 and 500: Propinquity Interpersonal Attractio
Page 501 and 502: e terminated. Robert Quinn was the
Page 503 and 504: employment-related decisions withou
Page 505 and 506: This section, the most important of
Page 507 and 508: WRs they had engaged in, this motiv
Page 509 and 510: There are many books out there desi
Page 511 and 512: Sixth, we have the intrusive harass
Page 513 and 514: tends to be highly uncivil in the w
Page 515 and 516: ensure that the targets of the bull
Page 517 and 518: Key Terms • Career Strategizing
Page 519 and 520: 4. At work, Stella has an inherent
Page 521 and 522:
21 Ibid..; pg. 33. 22 Gagnon, M. A.
Page 523 and 524:
work. Journal of Managerial Psychol
Page 525 and 526:
Image by John Hain from Pixabay Cha
Page 527 and 528:
Butterfield and Rebecca Chory-Assad
Page 529 and 530:
accurately. is defined as using
Page 531 and 532:
“Even in the closest, most satisf
Page 533 and 534:
After exploring the types of hurtfu
Page 535 and 536:
Current research indicates that rel
Page 537 and 538:
the name-calling would be considere
Page 539 and 540:
speculate that cyberbullying is wor
Page 541 and 542:
Denial of due process in meetings D
Page 543 and 544:
Jennifer Guthrie and Adrianne Kunke
Page 545 and 546:
their experiences with two addition
Page 547 and 548:
Internet infidelity, and hurtful me
Page 549 and 550:
tion about the state of the relatio
Page 551 and 552:
42 Aloia, L., & Solomon, D. (2013).
Page 553 and 554:
Page 555 and 556:
Assertiveness Attending Attention A
Page 557 and 558:
Conflict Confrontational Behaviors
Page 559 and 560:
Emotional Loneliness Emotional Vamp
Page 561 and 562:
Identification Ideology of traditio
Page 563 and 564:
Kinesics Language Language Adaptati
Page 565 and 566:
Norms Observing Oculesics Olfactics
Page 567 and 568:
Representational Function Responsiv
Page 569 and 570:
Sociocommunicative Orientation Soci
Page 571:
Versatility Vocabulary Vocalics Wil
show all

Interpersonal Communication- A Mindful Approach to Relationships, 2020a

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?