Interpersonal Communication- A Mindful Approach to Relationships, 2020a

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skill levels. Exercises • Think back to one of your most recent leaders. If you were to compare their leadership style to Hersey and Blanchard’s situational-leadership theory, which of the four leadership styles did this leader use with you? Why do you think this leader used this specific style with you? Did this leader use different leadership styles with different followers? • Why do you think high LMX relationships are so valuable to one’s career trajectory? Why do you think more followers or leaders go out of their ways to develop high LMX relationships? • When thinking about your relationship with a recent leader, what type of follower were you according to Ira Chaleff’s concept of followership? Why? 13.3 Coworker (Peer Relationships) 1. List and explain Patricia Sias’s characteristics of coworker relationships and Jessica Methot’s three additional characteristics. Learning Outcomes types of coworker relationships. on coworker relationships. 4. Describe the three ways coworkers go about disengaging from Perry. According to organizational workplace relationship expert Patricia Sias, peer coworker relationships exist between individuals who exist at the same level within an organizational hierarchy and have no formal authority over each other. 31 According to Sias, we engage in these coworker relationships because they provide us with mentoring, information, power, and support. Let’s look at all four of these. Mentoring First, our coworker relationships are a great source for mentoring within any organizational environment. Interpersonal Communication 462
It’s always good to have a peer that you can run to when you have a question or need advice. Because this person has no direct authority over you, you can informally interact with this person without fear of reproach if these relationships are healthy. We’ll discuss what happens when you have nonhealthy relationships in the next section. Sources of Information Second, we use our peer coworker relationships as sources of information. One of our coauthors worked in a medical school for a while. Our coauthor quickly realized that there were some people he could talk to around the hospital who would gladly let him know everything that was going on around the place. One important caveat to all of this involves the quality of the information we are receiving. By information quality, Sias refers to the degree to which an individual perceives the information they are receiving as accurate, timely, and useful. Ever had that one friend who always has great news, that everyone else heard the previous week? Not all information sources provide you with quality information. As such, we need to establish a network of high-quality information sources if we are going to be successful within an organizational environment. Issues of Power Third, we engage in coworker relationships as an issue of power. Although two coworkers may exist in the same run within an organizational hierarchy, it’s important also to realize that there are informal sources of power as well. In the next chapter, we are going to explore the importance of power within interpersonal relationships in general. For now, we’ll say that power can help us influence what goes on within our immediate environments. However, power can also be used to control and intimidate people, which is a huge problem in many organizations. Social Support The fourth reason we engage in peer coworker relationships is social support. For our purposes, let’s define as the perception and actuality that an individual receives assistance and care from those people within their life. Let’s face it; there’s a reason corporate America has been referred to as a concrete jungle, a circus, or a theatre of the absurd. Even the best organization in the world can be trying at times. The best boss in the world will eventually get under your skin about something. We’re humans; we’re flawed. As such, no organization is perfect, so it’s always important to have those peer coworkers we can go to who are there for us. One of our coauthors has a coworker who they call whenever our coauthor needs to be “talked off the ledge.” Our coauthor likes higher education and loves being a professor, but occasionally something happens, and our coauthor needs to vent to about something that has occurred. For the most part, our coauthor doesn’t want their coworker to solve a problem; our coauthor just wants someone to listen. We all need to de-stress in the workplace, and having peer coworker relationships is one way we do this. In addition to the four characteristics discussed by Sias, Jessica Methot argue that three other features are also important: trust, relational maintenance, and ability to focus. 32 Trust 463 Interpersonal Communication
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Interpersonal Communication 1 In In
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Contents Preface ..................
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Organizing ........................
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Introversion/Extraversion .........
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Proxemics .........................
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Analyzing .........................
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Avoiders ..........................
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Solitary Survivor (Retired) .......
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Resource ..........................
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Reactions to Hurtful Messages .....
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Control, in, and of itself, is neit
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One of the inherent limitations of
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NACADA Journal (National Associatio
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day message family Now might relati
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“interpersonalness.” On the oth
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physical symptoms. It is vital for
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information with other people. We c
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etween serious versus non-serious i
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If, however, you’ve had a bad exp
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Religion can also impact what you v
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used to harsh language or foul lang
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Self-Monitoring The last characteri
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Today scholars view the term “int
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cable, satellite television, the Wo
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Towards a Mindfulness Model Shauna
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are). 4. L stands for love (being k
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The last facet of mindfulness is
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psychological in nature). Simply, t
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Real World Case Study Noam is a fre
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References 1 Bochner, A. P. (1989).
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Illuminating the theory & practice
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Image by Sasint from Pixabay Chapte
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As the arrow in Figure 2.1 indicate
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Discovering Self-Concept - Who are
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In another study, researchers sough
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Channel With advances in technology
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and just close your eyes. Focus on
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Figure 2.3a The Rubin Vase - based
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is normal behavior. We are so focus
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In this section, we have discussed
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The Shannon-Weaver model was critic
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MESSAGE Encoder Interpreter Decoder
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In 1970, Dean C. Barnlund created t
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As a receiver, you can keep trying
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of information from a source or sen
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The first statement in the credo fo
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feelings on this subject. When it c
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End of Chapter Quiz 1. Paul tells J
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20 Model. (2020). BusinessDictionar
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Image by johnhain from Pixabay Chap
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Thoughtful Conversely, the top ten
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The final characteristic of Rogers
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ased on facts. For example, many pe
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Mindfulness Activity One of the bea
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According to Simon, Vulture (‘vul
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• Is thinking this way helping me
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provided some interesting stories,
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1. Temperament is biologically dete
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Personality: • https://projects.f
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Neuroticism is the degree to which
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is a form of social organization wh
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Although relatively little research
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1. Lack of affect in interpersonal
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• Watch the following interview c
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sion-24 (PRCA-24). 75 If you have n
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gender (feminine males, masculine f
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tion sensitivity. In a set of thre
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7. Increased fear of rejection. 8.
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End of Chapter Key Terms • Affect
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etween self-esteem and communicatio
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https://psychcentral.com/lib/challe
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73 Buss, A. (2009). Anxious and sel
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119 Interpersonal Communication
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Image by Gerd Altmann from Pixabay
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ferent perceptions. The same thing
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Abstract Information Research Acade
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little “cuddle monster” because
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have perceptions about yourself. Th
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unique spellings of names. Names ca
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generally inflamed by this rhetoric
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We can decrease affiliation with ot
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The business world is full of jargo
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e in hot water Be in trouble. If yo
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she’s a doll full of beans full o
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types of improper language: vulgari
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doing this activity, try to be more
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Read Lastly, you should read regula
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Finally, this chapter discusses the
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References 1 Lakoff, R. T. (2001).
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expressions if everyone’s face wa
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meanings of crossing one’s arms.
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wife in high school. During a skit,
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Accenting is a form of nonverbal co
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daily lives, such as greeting, comf
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Instructions: Read the following qu
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Dysfluencies, Vocal Fillers, or Ver
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Proxemics is the study of communica
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of products available to enhance en
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_____9. _____10. I think my metabol
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care for, and take pleasure in your
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As we’ve discussed with mindfulne
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Instructions: Please read each sent
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Second, individuals must believe no
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End of Chapter Key Terms • Accent
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References 1 Eckman, P and Friesen,
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44 Ibid. 45 Richmond, V. P., Smith,
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Figure 6.1 Traditional costumes and
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In addition to a dominant culture,
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6.2 The Function of Culture Learnin
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cultural group(s). In the case of c
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Exercises • Think about a group t
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Geert Hofstede Another very importa
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U.S. is number 19 out of 76); where
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80/17475759.2017.1292944 Stella Tin
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ideas to your co-culture. Does your
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figure out where that stereotype ca
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One day Roy and Jalissa were hangin
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References Culture: A critical rev
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and versare (turn): “conversation
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Diatribe Lastly, Angle discusses th
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discourage self-disclosure) • Phy
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Entitlements and Enhancements The f
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can see in Figure 7.3, the Johari W
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process by which you interact with
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they have to say, we may end up bei
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If we achieve discriminative listen
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The final listening style is the ti
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Step Four: Now subtract B from C. P
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Positive Characteristics Give cues
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Ronald Adler, Lawrence Rosenfeld, a
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is used to show that you identify w
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make this situation better?” The
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women should behave in public. Wome
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End of Chapter Key Terms • Analyz
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References 1 Apps, J. (2014). The a
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conversation isn’t easy, but it i
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Image by ID 1715736 from Pixabay Ch
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you were to approach your mom, she
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curvaceous ideal of Marilyn Monroe
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how to handle financial issues. So
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stage, we are primarily interested
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partners disagree about what is opt
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Exercises • Find video clips onli
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This tension deals with self vs. ot
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deal with integration vs. separatio
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4. Picked up friends 5. Confirmed p
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possess a treasure trove of informa
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Ludic lovers view love as a game, a
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8.6 How Gender Affects Relationship
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Exercises • As a class, ask every
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End of Chapter Quiz 1. Picking a se
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26 Rosenfeld, L. B. (2000). Overvie
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Image by Gerd Altmann from Pixabay
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From this perspective, conflict is
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ly. Here are some examples of confl
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Feelings: Feelings tell us “how t
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Instead, people need to avoid these
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are moralistic judgments where we i
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communicated with each other. Speci
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In 1958 social psychologist Herbert
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Legitimate The fourth base of power
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the power we have over others as we
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Interpretation Each of the four par
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Conflict Management Tactic Definiti
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think, listen, and then communicate
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aggressive. Conversely, you have to
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End of Chapter Key Terms • Accide
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5. Hodoya is a Canadian union leade
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nations and applications. Allyn & B
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Beverley Fehr was one of the first
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your friendships. Why did you decid
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interpersonal goals, while maintain
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On the other side, we do depend on
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1. When you’re with your friends,
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This does not discount the possibil
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if the time arises. are ones that
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they considered friends. Although n
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• Use criticism and insults as we
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the nature of gender differences an
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Sexuality The obvious next step in
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sex (and it appears that most do),
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universities, the government, and h
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it’s not mutual, then we’re not
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perspective for communication schol
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Friendship processes 2 Hruschka, D.
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Personal Relationships (pp. 391-410
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Image by Brad Dorsey from Pixabay C
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Statistical Definition of ‘Family
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almost anything to be considered a
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The fifth trait of a family deals w
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To further explain the concepts of
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Fork Pin Third Wheel First Wheel Ho
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communicate with others. Norms, on
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same end result using multiple star
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Genogram Symbols Basic Symbols Male
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Vader is a slightly distant father
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y social-construction or intra-psyc
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“dinks,” dual incomes, no kids.
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The typical final stage in the fami
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warmth are more likely to engage in
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sibling is a great way to enjoy eac
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11.4 Marriage Relationships Learnin
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Sharing The third dimension of marr
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overly assertive in their conflict
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Chapter Wrap-Up As we discussed at
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c. Genogram d. Genealogy tree 4. In
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25 Kerr, M. E., & Bowen, M. (1988).
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71 Umberson, D., Thomeer, M. B., Kr
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12.1 Technology and Communication L
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creation of a system that could all
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Page 473 and 474: had dealings with the EPA for $50 p
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Page 479 and 480: Characteristic Informal Formal Cont
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Page 497 and 498: Key Takeaways • According to Patr
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Page 517 and 518: Key Terms • Career Strategizing
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Page 521 and 522: 21 Ibid..; pg. 33. 22 Gagnon, M. A.
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speculate that cyberbullying is wor
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Denial of due process in meetings D
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Jennifer Guthrie and Adrianne Kunke
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their experiences with two addition
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Internet infidelity, and hurtful me
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tion about the state of the relatio
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42 Aloia, L., & Solomon, D. (2013).
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Assertiveness Attending Attention A
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Conflict Confrontational Behaviors
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Emotional Loneliness Emotional Vamp
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Identification Ideology of traditio
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Kinesics Language Language Adaptati
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Norms Observing Oculesics Olfactics
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Representational Function Responsiv
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Sociocommunicative Orientation Soci
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Versatility Vocabulary Vocalics Wil
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