STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

the writing center or other locations with computers to help students with simpleproblems or questions. HCC should accomidate their customers responsibly and in atimely manner, after all, students pay thousands of dollars each semester and should nothave to wait for two or three hours to talk to someone.363: I think they could give more accurate information. The first time I was there I was notsatisfied at all,but recently I have been there twice and it was much better.364: hire more people in enrolling time368: Find out an answer for you if they don't know it375: help in mapping out an educational plan. it would really help if i knew what i should takeeach semester rather than simply guessing376: The advising office has now told me two classes that I 'needed' to take that I, in fact, didnot need to complete my degree. Perhaps instead of all of the advisors trying to handleevery single degree and student, the staff should be divided so they are educated forspecific degrees. Then the students would wait to see that particular advisor. If I have towait an hour to see an advisor, he or she had better be giving me correct information. It'sonly fair.381: Shorten the wait times for an advisor.382: One advisor does not even know what to do.She has to ask other advisor.How can she bequalified as an advisor?395: Sometimes students have to wait for a long time and even though the advisors areexcellent, the poeple that work aoutfront almost never treat us nice.397: Have advisors explain that once you take a certain class that doesn't mean that you can goto classes that are required. Ex: if you have to take beginning algebra, you then have totake intermediate algebra before you can take college algebra or another math that wouldactually apply to your major.398: I wish they would give more accurate information pertaining to one's branch if interest.400: Keep more advisors on hand402: Raquel is awesome. she knows what she is talking about. however, this other lady inthere, i do not know her name though, is horrible and doesn't know anything. i have hadRaquel correct the other woman's mistakes twice already!411: make sure they all know what they are talking about and are cape-able of answering ourquestions.423: The wait was too long.425: I'm not sure.426: Shorter wait times and more knowledgable, courteous advisors428: Have them work long hrs during the week not only mon and tues430: For the amount of students at HCC, you need 3 times more advisors than you have.Students end up taking classes they don't need.437: Make sure everyone is on the same page. I came from Florida State and every time i go inthere they tell me some of my classes don't count that I've had approved before. it's timecomsuming.442: make sure every adviser gives the same information.443: I've been attending HCC for 2 years now and I recently found out when I transfered fromHCC I skipped CHM1025. I saw an advisor when I transfered and they instructed me totake CHM 1045. It was just know caught be an advisor this semseter. I then had to see aStudent Satisfaction Survey 2007 – Q15: Advising – Page 114