STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

900: They do not discus anything, besides they are our very students and it seems to me theydon’t care as long as they get their check. I had the worst treatment when I took myplacement test. I had to take arithmetic instead of algebra and I was send back and forthto have a teacher change and sign it. I also had a counselor who said I do not need aplacement test while it was a requirement. After going thorough all that I was told sorry itis on Thursday and they close early. Yes I was turned away when it was one hour early totheir closing time and no one cared that I was there half of the day. These people need tobe notified that most people have normal jobs and can not get time out and spend a wholeday only to be told that you are late. Test center need more time for people who have notime during the day. Besides the computer does every thing you print your scores andwalk out, you are done, no one cares what you are doing.920: Have the enterance less stressful and and more personal to the individual student. It justseemed a little chaotic. I would want the experience to be uplifting instead I left with afeeling of a cattle call.923: I don't recall anyone discussing the impact of my test results with me; although, I also didnot request this information from the staff.939: explain the results954: they need to help students thoroughly go over what their score is because i had to figure itout myself.964: My roomate and I had no idea that the CPT actually ahd such an impact with the coursesthat we would be taking if we did not do well. Yes, you could say we were slightlyignorant to the title but no one took the time to explain either.975: Have a prep manual available for students to refresh themselves on the material coveredon the CPT test.978: make more clear and more detail995: The results of the testing process will be evaluates by the EAP manager and teh testingcenter, at same time.1024: Test scores were not discussed in the testing center, and I feel as though they should havebeen. I had to wait until I met with an advisor/counselor during orientation for the results.1072: No suggestions.1076: the testing center should tell you before you take the test that your are taking the "entrylevel test" and that what you score on the test is how you will be placed in your class. meand other students have talked about this issue. if some one would have told us beforehand how important scoring well on this test was, my self and others would have wenthome and studied before taking the test.1088: I was not told of my results until orientation. I did not like that at all and felt it was unfairto have to wait so long.1089: Offer to give the students a study guide or book to refresh their memory or let them knowthey can purchase these books in the book store.1101: more information1106: Give information about tutoring.1120: Nothing1138: Some of the staff are not very helpful and are rude when answering my questions1162: I took it when i was a sophmore in highs chool and now i'm a freshman here1169: work on only have one prep1192: Offer the placement test every other Saturday or at least once a month.Student Satisfaction Survey 2007 – Q9: Entry Testing – Page 86