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STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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THEM DON'T COME FOR WORK @ ALL SUCH AS COME DRESSIND LIKETHEY GOING <strong>TO</strong> A CLUB SO RULES LIKE DRESS CODE NEED <strong>TO</strong> BE APPOVE,FIRST COME FIRST SERVER B/C IF THEY KNOW SOMEONE THEY CALLTHEM FIRST AND I CAN BE HERE THERE ABOUT 2 HR. THE F/AID ASST.NEED 2 DO WHAT THEIR WORK INSTEAD OF LISTENING <strong>TO</strong> MUSIC ANDTALKING <strong>TO</strong> OTHER'S LIKE FRIENDS.928: They need to hire more people in admition929: there needs to be more staff,during register time.942: Hawknet can be difficult at times.951: It took an unreasonable time to correlate my university transcript to my HCC degreeseeking requirements, and I still had to get a professor to aide in the process ofreconciling my course work to clarify that I had already completed equivalent courses.955: Support students acedemics by overiding caps on closed courses for valid requests.963: Be more knowledgeable about transfer students988: The admission process at the actually building is pretty slow. There are long lines withlong waits.1008: To see students in a timely manner or at least acknowledge the students in the waitingarea if time permits to let them know if there is going to be a delay in being taken care of.1051: Be more organized with information and patient with questions1085: Be nicer!!!1090: Some advisors are rude and do not understand that freshman sometimes are clueless ofwhat to do and how to handle stressful and new situations like the first time in College.1092: Make sure everyone knows the same information, instead of one person saying one thingand another saying something else.1105: become avalible at later hours1124: they could actrully help the students that are already enrolled.1126: I think everything in the admission office is fine1129: give more accurate information/help to continuing students1145: Hire more help in these departments. The more students enroll, the more help will beneeded to assist?1148: Nothing I can think of, it was surprisingly smooth and stressless for me.1163: Faster time1170: have more info on the web on what to bring... or have the web application acutally work!1183: More focus on the individual1217: The wait time is awful. There has to be a more efficient way of getting it touch withfinancial aid or an advisor. Email would be nice for those that have simple questions.1223: You need people who at least act like they want to be there and help you.1226: To give students the information they need to know about classes and fees etc. I want tobe a music major, and my first semester there I was told I wasn't allowd to take anyelectives till I was done with all my required courses first... then 2 semesters later I wastold that I WAS allowed to take the electives I wanted. It was very mis-leadinginformation I recieved when I first started going to HCC.1235: provide a booklet with detailed instructions about what is required so that applicants cantake the right procedures, especially international students1237: I think that it is very organized.1242: Be friendlier.Student Satisfaction Survey <strong>2007</strong> – Q3: Admissions – Page 47

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