STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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CAMPUS = DALE MABRY39: Maybe more stuff154: very good229: There is just one woman there who is somewhat aggressive in her approach to studentsbut other than that I have been pleased with my experience in the math lab.241: Everyone in the math lab is very helpful and polite with the exception of [a staffmember]. He really does not help a lot if you ask a question and seems bothered whenyou ask for his help373: Consider extending the hours on Fridays. Some students rely on the Lab to do theirassignments or obtain assistance.397: I only used it once to pick up missing assingments. the staff were nice and got myassignments quickly.428: NOTHING501: Nothing, organized well.572: I have not used a Math Lab in a few years but when I did I did not have any problems.610: Have more time avaliable, most of the time there are classes in the lab and that leaveslittle room for other students.683: The people are not friendly. They don't help you with the assignements, just tell you whatto do. If I come to the Math Lab for help, then I expect someone to be able to help me.736: Lab hours.749: nothing751: n/a766: The staffs are great and very helpful. There have been a few time when they have evenstayed late. They are people that want to help the students.768: Early hours and more time-can only use two hours a week774: they are very helpful793: Theyu are very helpful. Math and Science are the areas I sometimes need extraclarification with and I have been very pleased with the assistance.809: this lab is fine..maybe more tutors851: nothing900: it was the best for me910: Some of them are good but none of them are great tutors! We don't want someone togive us the answers, we want someone who will teach us how to get to the answersourselves!920: Great experience with staff members to help with the tutoring process.950: the tutors should be available for walkins daily1169: have more workers who are willing to help others1187: More hours1192: The hours for the math lab are fantastic. The only thing i would suggest is that the staffmonitor students better who use the PCs for personal use. If someone is checking theirmail or doing a simple task then that's fine, but i see so many students surf MySpacearound and they don't do any actual Math!1254: Get staff that care and want to help... not just hangout there and do nothing.1267: Need later hours in the math lab.1279: When I needed them they helped me with a smile, increase staff maybe?1295: None at this time.Student Satisfaction Survey 2007 – Q46: Math Labs – Page 258
1302: its doind fine1323: Consider extending hours.1366: It should be available on the weekends and later in the evenings for the students that havemorning jobs.1418: Love it love it very pleased1628: THE MATH LAB COULD BE ALOT MORE AGGRESSIVE IN ASSISTING THESTUDENTS. STUDENTS SUCH AS MYSELF HAVEN'T SEEN A MATH CLASS IN14 YEARS. MATH TUTORS SHOULDN'T ASSUME THAT A STUDENT HAS THEBASICS, BECAUSE OFTEN TIMES THEY DON'T. I AM AN EXAMPLE, AND IKNOW FOR A FACT THAT THERE ARE OTHERS LIKE ME.1637: Have people that speak English!!!1705: Extended hours1729: A few of the staff members in the math labs are extremely rude.1730: no improvements1763: please remind the teachers that students come to these places to work not to listen tofaculty complain in a loud voice that he is not doing well on the draw poker game ...1862: Use the math lab for all math classes, not just prep classesStudent Satisfaction Survey 2007 – Q46: Math Labs – Page 259
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
Page 207 and 208: CAMPUS = SUNPOINT CENTER22: Make su
Page 209 and 210: Q27: WHAT COULD HCC DO TO IMPROVE I
Page 211 and 212: 1566: Some teachers do not utilize
Page 213 and 214: 471: i have never had to use tech s
Page 215 and 216: 1141: Webct is great!1144: It's a g
Page 217 and 218: CAMPUS = PLANT CITY114: nothing255:
Page 219 and 220: CAMPUS = MacDILL CENTER183: dont le
Page 221 and 222: CAMPUS = OTHER144: use only tegrity
Page 223 and 224: CAMPUS = DALE MABRY5: I haven't sta
Page 225 and 226: CAMPUS = PLANT CITY274: I will even
Page 227 and 228: CAMPUS = MacDILL CENTER214: Attend
Page 229 and 230: CAMPUS = OTHER144: I am an online s
Page 231 and 232: everyone that actually needed a com
Page 233 and 234: CAMPUS = DALE MABRY17: the one comp
Page 235 and 236: 623: I have not encountered a probl
Page 237 and 238: 1142: better hours and signage arou
Page 239 and 240: 1770: in the morning all labs are f
Page 241 and 242: 1400: n/a1500: Let all the computer
Page 243 and 244: 1381: none1442: there needs to be m
Page 245 and 246: CAMPUS = SUNPOINT CENTER[No comment
Page 249 and 250: CAMPUS = DALE MABRY49: Tell student
Page 251 and 252: 1506: I dont think they could chang
Page 253 and 254: CAMPUS = MacDILL CENTER1430: nothin
Page 255 and 256: CAMPUS = OTHER[No comments provided
Page 257: 1740: I have only used the math lab
Page 261 and 262: CAMPUS = YBOR CITY18: tutors should
Page 267 and 268: CAMPUS = DALE MABRY49: Extend Dale
Page 269 and 270: ecause i wasnt as prepared as i cou
Page 271 and 272: CAMPUS = YBOR CITY18: tutors should
Page 277 and 278: 647: Provide a meal plan so that I
Page 279 and 280: 1469: Extended hours...1472: maybe
Page 281 and 282: 216: Food is to expensive217: every
Page 283 and 284: 736: The quality in general is poor
Page 285 and 286: 1282: more food variety and better
Page 287 and 288: CAMPUS = PLANT CITY11: Plant City C
Page 289 and 290: 947: The cafeteria seems to need mo
Page 293 and 294: Q58: WHAT FRANCHISES WOULD YOU PATR
Page 295 and 296: 1019: Getting a franchise resturant
Page 297 and 298: CAMPUS = DALE MABRY3: pizza hut23:
Page 299 and 300: 749: nothing751: none764: coffee sh
Page 301 and 302: 1568: none1586: ??1596: SUBWAY kcf1
Page 303 and 304: CAMPUS = YBOR CITY25: subway or Moe
Page 305 and 306: CAMPUS = MacDILL CENTER[No comments
Page 307 and 308: CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
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139: There is a lot of tile that is
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location in which I park. I don't t
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whether they are on time or not- a
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973: get more parking on the Brando
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1375: pave that empty lot next to B
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CAMPUS = DALE MABRY1: The classroom
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would know. Seating she be made con
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501: The tesing center is way too c
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If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
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940: more 12:00 and 1:00 daily cour
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Because of this, I have to take LIB
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CAMPUS = DALE MABRY6: Should have m
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425: Offer more course at all campu
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699: More after hour course offerin
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1169: i am satified1178: No comment
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1776: Have some classes offered at
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488: They need more classes availab
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CAMPUS = YBOR CITY58: I don't under
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1223: There aren't enough science c
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CAMPUS = SUNPOINT CENTER22: Offer m
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Q70: WHY ARE YOU DISSATISFIED WITH
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CAMPUS = PLANT CITY:266: I believe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER[No comments provided
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284: n/a308: staff needs to be frie
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personal time) to come in and ask a
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217: allow people with special dipl
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764: friendlier staff779: Hire staf
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1264: I dont know.1267: nothing.128
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CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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