STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

Q38: WHAT COULD HCC DO TO IMPROVE ITS COMPUTER LABS?CAMPUS = BRANDON31: Monitor computer use... I don't know how many times I have come in to type up a paperand there is a student sitting there playing games or on MySpace or Facebook... theyshould be forced to get off and allowing students with assignments to have first choice32: the brandon campus offers alot of computers, but it seems that they are all occupied whenI want to use one. I also think that the libary should be opened later,as well as opened onsaturdays.45: They may need more printers.63: I use the computers in the Honors lounge daily.. its a huge resource. Thankyou for ourHonors Lounge!180: NOTHING ALL THE STAFF IS DOING A GREAT JOB192: have better customer service, not take soo long to fix issues... I waited the full semester tohave my name fixes on hawknetit was misspelled and when the system cleanup tookeffect, I was unable to logon again. I had to wait 2 weeks after classes started to be ableto logon to webct, and got the issue resolved after calling 10 times, I think that this isridiculous, especially because I am paying for my classes out of pocket and its not a freeservice194: I satisfied with computer lab.197: im not sure204: Workers in the success centers and comp rooms have been Extremely helpful.211: Earlier hours for those of us with 8am classes215: With all the money the school is making, especially from out-of-state students such as, itwould really be helpful if we were allowed to print more pages of papers.223: I beg you to please install Microsoft Office in the library computers. All we can do isopen documents, but we cannot write/change them at all263: Have at least one color printer availiable for certain things, even if it means charging asmall fee like the fee for making copies.267: Nothing, I find them perfectly adequate.271: open longer hours308: everything is pretty good.315: fine as is351: maybe have more people accessable for assistance396: Have people in them so as to help and have floppy disk drive. I needed to print somethingand I had to go to the other side of the campus because the upstairs computer lab didn'thave a floppy drive.407: Make more acessible computers at different spots on campus.409: Make sure that every computer is up to date with the latest versions of windows software412: Nothing.418: Nothing; they are terrific.448: get more computers, when i have gone there is always a wait. im not sure if i just chooseto go at a busy time or what but when i go students are waiting.457: allow more than 30 pages to be printed474: I knwo that thre are signs reinforcing that computers are only to be used for academicpurposes, but time after time I still see people lurking on my space or facebook, perhapsStudent Satisfaction Survey 2007 – Q38: Computer Labs – Page 230