STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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1106: the distance learning classes are great. The attention from the professors are great.1137: offer every class online1139: I have been quite satisfied with the distance learning courses. However, I have heardstories from other students who have had trouble logging on, their classes are notshowing up on Webct, et.1141: Have some for every classes.1146: have a class to prepare the student for the shock of distance learning...it was terrifying forme having made the mistake of a distance learning class...i stood in line at the windowand the girl said this is the only class available but did not tell me it was distance learningand i did not ask but when i discovered that it was i was scared of my computerincompetance and i think it has hindered my progress with one particular class that i havetaken...the lecturer does not always answer if you feel insecure about something....1173: Nothing. I've only taken one. It's been great.1197: The best distance learning course was with professor M. Werhner. He is the best!!1198: Make sure there are redundancy is in place so that the servers don't go down. Make surethe online material is completely relevant to the class(e.g. if the Teacher won't test onthose exact type of examples in the class, then I don't need to be doing extremely harderonline assignments contrived by some outside vendor) and not just busy work. Rather ifthe text book examples are more inline with what will be tested in class, then give meassignments from the text book instead of some outside vendor(e.g. like MathXL).1208: increase the courses offered through distance learning1229: more meetings for the class.1236: Nothing1255: The system has never given me problems.1267: Nothing.1283: HCC should offer more distance learning courses, the variety is still to small.1295: I took 1 dl course and never had to use the technical support, but the material... I don'tknow if it was HCC's material or the instructor's, but it was so outdated and boring. Weneed some modern material...1302: they are doing fine, more course should be taught through this medium.1366: Everything is fine.1380: I think they are good. I've only taken one so far but I plan on taking one next semester.1391: have more tutorials on the subject matter especially when a student is struggling andneeds additional help.1418: nothing i love it1513: I just did not like this style of learning. Nothing wrong with HCC.1548: N/A1607: PROVIDE ALL CLASSES as distance learning. I have a few more classes I need to takeand can't complete my degree due to the fact the classes I need are not offered online. Iam a working mother of 2, impossible to come to class 2 nights a week on top of myeveryday life!!!1635: More course offerings.1669: Everything is Excellent1743: its fine.Student Satisfaction Survey <strong>2007</strong> – Q24: Distance Learning – Page 202
1767: Later tech support hours because the reason students take online service is due to notbeing able to attend class business hours or outside of regular college hours and it iscritical to have the service working when needed.1770: the technial support doesn't help and has no idea to help.1790: Nothing, really.1809: I beliee that if the staff that is teaching it is properly trained and gives detailedinstructions on what is expected of them and how to do their assignments, then I feel thatthere should be no trouble at all.1817: Nothing.1820: Distance learning is very good1840: More teacher responses.1862: The professors should be more willing to help you1865: NothingStudent Satisfaction Survey <strong>2007</strong> – Q24: Distance Learning – Page 203
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
Page 151 and 152: CAMPUS = MacDILL CENTER[No comments
Page 153 and 154: CAMPUS = OTHER1053: I am advised by
Page 155 and 156: the financial aid office for help a
Page 157 and 158: 463: Have more knowledgeable staff.
Page 159 and 160: 990: nothing998: When you come to f
Page 161 and 162: 1604: nothing, they are very helpfu
Page 163 and 164: 83: Hire more staff and train stude
Page 165 and 166: the front desk helped me instead. I
Page 167 and 168: assistance. They actually laughed a
Page 169 and 170: 516: NICER staff PLEASE. Never in m
Page 171 and 172: 640: nothing657: friendlyer persone
Page 173 and 174: 882: I don't know if at other campu
Page 175 and 176: 994: The staff was rude evry time i
Page 177 and 178: 1119: faster service1120: Have more
Page 179 and 180: 1268: Do something for the students
Page 181 and 182: 1513: Answer questions online to av
Page 183 and 184: 1743: hire friendly smiling people,
Page 185 and 186: CAMPUS = PLANT CITY13: I would say
Page 187 and 188: 915: More staff to cut down the wai
Page 189 and 190: CAMPUS = YBOR CITY18: perfect shape
Page 191 and 192: aware of this and still treated me
Page 193 and 194: 1428: Hire more staff. Wait time is
Page 195 and 196: CAMPUS = SUNPOINT CENTER22: The ser
Page 197 and 198: Q24: WHAT COULD HCC DO TO IMPROVE I
Page 199 and 200: 1314: Great experience!!!!1407: Hav
Page 201: 572: Offer more classes. For the la
Page 205 and 206: CAMPUS = YBOR CITY65: I wish the pr
Page 207 and 208: CAMPUS = SUNPOINT CENTER22: Make su
Page 211 and 212: 1566: Some teachers do not utilize
Page 213 and 214: 471: i have never had to use tech s
Page 215 and 216: 1141: Webct is great!1144: It's a g
Page 217 and 218: CAMPUS = PLANT CITY114: nothing255:
Page 219 and 220: CAMPUS = MacDILL CENTER183: dont le
Page 221 and 222: CAMPUS = OTHER144: use only tegrity
Page 223 and 224: CAMPUS = DALE MABRY5: I haven't sta
Page 225 and 226: CAMPUS = PLANT CITY274: I will even
Page 227 and 228: CAMPUS = MacDILL CENTER214: Attend
Page 229 and 230: CAMPUS = OTHER144: I am an online s
Page 231 and 232: everyone that actually needed a com
Page 233 and 234: CAMPUS = DALE MABRY17: the one comp
Page 235 and 236: 623: I have not encountered a probl
Page 237 and 238: 1142: better hours and signage arou
Page 239 and 240: 1770: in the morning all labs are f
Page 241 and 242: 1400: n/a1500: Let all the computer
Page 243 and 244: 1381: none1442: there needs to be m
Page 245 and 246: CAMPUS = SUNPOINT CENTER[No comment
Page 249 and 250: CAMPUS = DALE MABRY49: Tell student
Page 251 and 252: 1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = SUNPOINT CENTER[No comment
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Q50: WHAT COULD HCC DO TO IMPROVE I
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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Q57: WHAT COULD HCC DO TO IMPROVE I
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
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216: Food is to expensive217: every
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736: The quality in general is poor
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1282: more food variety and better
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CAMPUS = PLANT CITY11: Plant City C
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947: The cafeteria seems to need mo
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Q58: WHAT FRANCHISES WOULD YOU PATR
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1019: Getting a franchise resturant
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CAMPUS = DALE MABRY3: pizza hut23:
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749: nothing751: none764: coffee sh
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1568: none1586: ??1596: SUBWAY kcf1
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CAMPUS = YBOR CITY25: subway or Moe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
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139: There is a lot of tile that is
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location in which I park. I don't t
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whether they are on time or not- a
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973: get more parking on the Brando
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1375: pave that empty lot next to B
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CAMPUS = DALE MABRY1: The classroom
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would know. Seating she be made con
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501: The tesing center is way too c
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If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
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940: more 12:00 and 1:00 daily cour
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Because of this, I have to take LIB
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CAMPUS = DALE MABRY6: Should have m
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425: Offer more course at all campu
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699: More after hour course offerin
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1169: i am satified1178: No comment
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1776: Have some classes offered at
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488: They need more classes availab
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CAMPUS = YBOR CITY58: I don't under
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1223: There aren't enough science c
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CAMPUS = SUNPOINT CENTER22: Offer m
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Q70: WHY ARE YOU DISSATISFIED WITH
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CAMPUS = PLANT CITY:266: I believe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER[No comments provided
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284: n/a308: staff needs to be frie
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personal time) to come in and ask a
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217: allow people with special dipl
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764: friendlier staff779: Hire staf
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1264: I dont know.1267: nothing.128
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CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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