STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

CAMPUS = DALE MABRY3: have the names of who is teaching the classes not just staff15: get more help at the registration desk37: N/A67: ALert students when registration opens!71: registration is ok, but it would be nice if classes was one hour long. and started on thehour and 30 mins pass the hour so classes don't over lap by just 5 mins and you can't get2 good classes on the same day.75: More staff to process applications93: nothing94: I think it's already satisfactory.95: I can't count the number of errors I've had while attempting online registration, evenduring non-peak times. Also, the interface is not intuitive and not very user friendly.99: More Staff105: it's just fine112: there needs to be a way to register for classes if you are in a prep class. You don't have topay but we have to wait till the last minute and that isn't right.122: less confusing123: Registration orientation124: Having more than 3 people working the windows during peak registration. Expandingoffice hours for student that work full time during the day. Customer service training forstaff that deal with the public, they are rude and very short with people.130: lines140: make the advising team more availible.141: update the server so we can use it more154: a little more organized166: Have all registration papers located in ONE place178: take discover card181: Make less mistakes when people register online201: I like to make it online.213: I'm happy with the online registration -- I don't go to campus to do it.241: That it does not kick you out in the middle of your registration and also that once schoolbegins it does not seem to be available for access becuase too many people are logged in248: nothing251: Nothing it was very easy.252: no comment258: have more than one cashier at the window! the line was way too long for one cashier!285: no suggestions at this time287: Better Communication Seated Waiting Area/Sign In Sheet Not Always EnoughAppointment Times294: n/a299: n/a310: Send notification e-mails to current students when inportant registration dates are comingclose. This might help control the traffic to admissions/finance because a lot of thecurrent students would probably register at the beginning of the registration period.Student Satisfaction Survey 2007 – Q68: Registration – Page 387