STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

Q61: WHAT COULD HCC DO TO IMPROVE ITS BOOKSTORE OPERATIONS?CAMPUS = BRANDON7: FREQUENTLY THE BOOKSTORE IS OUT OF THE BOOK OR BOOKS I NEED IF IDON'T PURCHASE THEM EARLY.20: No opinion.21: They need the distance learning books on the back wall more known because it is reallyeast to miss. Also during the beginning of the semester they need more help becuase italways takes forever to get through the lines and even longer when the computers godown.32: nothing they do a good job53: I think that all books for the Macdill campus should be carried at every campus. Thereason that most people take classes there is because they work throughout the week andneed weekend courses. Only offering these books at the Dale Mabry campus is notconvienient for woking students.63: buy the brandon campus new computers for their bookstore. They had alot of problemsthis past semester due to aging equipment.74: they need to order more books to have them in durring that first week of school wheneveryone needs them, they always run out too soon, i would rather see too many booksthen have to go somewhere else90: make books less expensive103: lower the prices111: By allowing the different campuses to use the same textbook116: make the books more affordable to students!!117: Make sure the books arrive in the bookstore sooner than a week before classes.Not beingable to depend on the bookstore to have an adequate supply of textbooks contributes tothe stress already present in a student. Also, the long wait in line can be verydiscouraging to the student.He/she may have to stand in line for apprx.40 min. just tocheck out their textbooks!What should be of most concern to the college is the faultycomputer system the bookstores have. When the computers at the checkout in thebookstore "froze",students had to wait in line until the computers would start backup.This indicates to me that HCC is not taking care to supply adequate computers for theheavy load of customers the bookstore serves.118: I don't understand how Instructors can make their own textbooks mandatory and sellthem in the bookstore. I've had two classes where teachers forced you to by their booksfor $50 each. Seems like conflict of interest.120: Lower used book prices, extend buyback period135: I never had any issues. The only thing that bothers me is the price of books on campusare higher than off campus book stores.149: Later hours.151: have more books on the shelf155: Find a more stable technical and computer system.173: This last semester at the Brandon Campus almost every class had new textbooks. I wentover three times to get them and they never knew when they would be coming in.180: NOTHINGStudent Satisfaction Survey 2007 – Q61: Bookstore – Page 308