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STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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506: get shipments more regular.. have all books in and available for the dates you can startpurchasing books for new classes. Prices are high on some classes... but students have nochoice but to pay the prices.511: stop using new additions all the time. we are college students, not doctors. updatedtextbooks hardly ever have new information. the college textbook business is a racket.528: Eliminate long lines533: [A staff member] at the ybor book store needs to improve the attitude, and not speak soharsh to the students as if they are trying to get over and could take an example from theDale mabry book store wher the people are very plesant and make the experience veryenjoyable.536: I do not purchase my text books from the HCC bookstore because they are cheaper offcampus.537: they were out of stock of some books, and the prices are WAY too high!540: Get books earlier.541: Have more staff on hand to help with the purchasing of books, I was really confused thefirst time I tried to use the bookstore. I can find most of the books elsewhere at a cheaperprice.542: Prices should be more competitive with local book stores.544: Cheaper prices548: Stock up on books!! I waited a month into a class for a book and didnt have time to readthe book that was assigned and got an D.552: They work great560: Stop changing the books so much so that more used books would be available.562: Have books for all campus at all bookstores570: More staff equals quicker lines. Sometimes lines get outrageous.571: Have a way to check the prices of books and if they are in sotck other than having to goto the bookstore so we can compare prices for the best deal and also know if we have tohunt the book down at another store572: I have never had a problem with the bookstore till this year when the workbook for myBusiness Law class was never ordered. I had to special order it after the class startedwhen it should have been ordered before the semester started.574: Books need to be available on time; just one experience example: instructor specified hisclass would require the textbook, study guide and online access code bundle and thebookstore ordered only the textbook. Students were required to find the study guide ontheir own and instructor was forced to change the syallbus and project instructionsbecause students could not access the required online resources.598: Order enough books for classes such as English and Math to accomidate the number ofstudents enrolled in the classes. Having enough books can prevent students from waiting1 to 2 weeks after classes begin to purchase their book.601: the bookstore was always good604: nothing606: Cheeper prices610: Most of the time my books are avaliable as long as I purchase them immedately. I wouldlike to see books avaliable for purchase at least a week before classes start.619: They would actually buy back books instead of never EVER buying booksback!!!!!!!!!!!!!!!!!!!Student Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 318

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