STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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that when I could have been using my last year of benefits via the VA. Thanks,HCC!1664: having more people available during regestration to make the wait as short aspossible1683: no complaints1715: More advisors, particulary for veterans. Marjorie is an excellent advisor, howevershe is only one woman with all of the veteran students as well as foriegn students.1725: I have no idea.1729: Nothing. I'm content.1730: nothing1731: I have had a great experience with the career resource center.1737: A quick online tutorial/directions for using the campus email program. Emailnotices in advance when there will be a game at James Raymond Stadium.Publish peak times for parking.1743: its fine.1759: Veterans' services seems very disjointed. I have to contact the office many timesto get a response. There always seems to be confusion in the department.1763: veterans services @ dale mabry are deplorable – [a staff member] knows less thanthe students seeking help from [him/her]. it is shameful, get someone who knowswhat they are doing and understands the needs of these brave men and women,disabilities has the same problem, the office is chaos and the students suffer whileadministration tries to find someone to keep these lame counselors in check, asfiles are lost and misplaced. can't hcc hire anyone who cares?1764: ITS GREAT1790: A limited amount of free food for everyone. Other than that, not much.1791: make the students feel that the staff is not annoyed with them1797: I felt in this college a biger discrimination with hispanic people like me.1806: Let us know what career planning services are.1808: improve financial aid a lot!! make it clearer what you have to do to get it.. andhave people work in there who want to be there.. they are really rude and arentvery helpful.1817: n/a1820: You can not please everyone, you are doing you best now.1845: n/a1850: Longer Friday hrs and establish Saturday operation for the Dale Mabry Test ctr.1865: Better staffing and friendlier people.Student Satisfaction Survey <strong>2007</strong> – Q72: Services for Students – Page 446
CAMPUS = PLANT CITY:13: I wish this question was asked some terms ago,but because some staff are new, Ireally cannot say.114: Make sure that [a staff member] is actually there, and when [he/she] isn't makesure someone is there that knows about the subject148: A cafeteria at the Plant City campus would be great.167: I have not spoken with any advisors 1 on 1168: Have staff available at the campus that will help them. Not staff that leaves earlyeveryday and wants to spend all day at the festival. A lot of times students havevery simple questions, especially new students and all they need is to be pointedin the right direction. I was so upset with my experience that I almost went toUSF instead even though it was a much further drive for me.233: Have computers off to the side of where the employees in the registers office islocated so that when they tell you your information has been corrected you canlog on and find out if they have really corrected it. I did like the fact that peoplewere walking up and down the lines to find out why you were standing in line andredirecting students so they didn't have to stand in line unnecessarily.255: Give correct information that is relevant to what the student needs.343: Inform us via email or HCC website when there will be events, or catered food.374: It would be convenient if the information given would be the same no matter whowas giving it. Inconsistency is something I have a hard time tolerating at thislevel.379: no comment466: More advisors.467: NA488: HCC Plant city needs a cafeteria because there is not many places to eat outsidethat campus.490: i think that student gov should have more food available between classes forstudents instead of doing carnival activities. i'd much rather my money go towardsfood than a carnival.515: Provide a food service on the Plant City campus as well as improve the faults inthe landscaping at the Plant City campus.567: Replace the administration immediately, and find competent persons to staff theVA department.697: I would not change anything.714: Have a staff that knows what they are talking about when asked about careerplanning.814: dont know819: more activities850: Since we don't have a cafeteria, the SGA should cater more for the students867: Hire a more knowledgable staff with the desire to help.880: i have no suggestions916: Nothing966: Better hours of operations a lot of us have families and careers and doing our bestto better our education at the same time.Student Satisfaction Survey <strong>2007</strong> – Q72: Services for Students – Page 447
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
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CAMPUS = SUNPOINT CENTER22: Make su
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1566: Some teachers do not utilize
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471: i have never had to use tech s
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1141: Webct is great!1144: It's a g
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CAMPUS = PLANT CITY114: nothing255:
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CAMPUS = MacDILL CENTER183: dont le
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CAMPUS = OTHER144: use only tegrity
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CAMPUS = DALE MABRY5: I haven't sta
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CAMPUS = PLANT CITY274: I will even
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CAMPUS = MacDILL CENTER214: Attend
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CAMPUS = OTHER144: I am an online s
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everyone that actually needed a com
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CAMPUS = DALE MABRY17: the one comp
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623: I have not encountered a probl
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1142: better hours and signage arou
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1770: in the morning all labs are f
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1400: n/a1500: Let all the computer
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1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
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216: Food is to expensive217: every
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736: The quality in general is poor
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1282: more food variety and better
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CAMPUS = PLANT CITY11: Plant City C
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947: The cafeteria seems to need mo
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Q58: WHAT FRANCHISES WOULD YOU PATR
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1019: Getting a franchise resturant
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CAMPUS = DALE MABRY3: pizza hut23:
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749: nothing751: none764: coffee sh
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1568: none1586: ??1596: SUBWAY kcf1
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CAMPUS = YBOR CITY25: subway or Moe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
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139: There is a lot of tile that is
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location in which I park. I don't t
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whether they are on time or not- a
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973: get more parking on the Brando
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1375: pave that empty lot next to B
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CAMPUS = DALE MABRY1: The classroom
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would know. Seating she be made con
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501: The tesing center is way too c
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If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
Page 395 and 396: CAMPUS = PLANT CITY13: Stop adding
Page 397 and 398: CAMPUS = YBOR CITY107: I HAD NO PRO
Page 399 and 400: 1474: More informed tellers and mor
Page 401 and 402: CAMPUS = SUNPOINT CENTER532: i dont
Page 403 and 404: Q69: WHAT COULD HCC DO TO IMPROVE W
Page 405 and 406: was just disappointed that i couldn
Page 407 and 408: 940: more 12:00 and 1:00 daily cour
Page 409 and 410: Because of this, I have to take LIB
Page 411 and 412: CAMPUS = DALE MABRY6: Should have m
Page 413 and 414: 425: Offer more course at all campu
Page 415 and 416: 699: More after hour course offerin
Page 417 and 418: 1169: i am satified1178: No comment
Page 419 and 420: 1776: Have some classes offered at
Page 421 and 422: 488: They need more classes availab
Page 423 and 424: CAMPUS = YBOR CITY58: I don't under
Page 425 and 426: 1223: There aren't enough science c
Page 427 and 428: CAMPUS = SUNPOINT CENTER22: Offer m
Page 429 and 430: Q70: WHY ARE YOU DISSATISFIED WITH
Page 431 and 432: CAMPUS = PLANT CITY:266: I believe
Page 433 and 434: CAMPUS = MacDILL CENTER[No comments
Page 435 and 436: CAMPUS = OTHER[No comments provided
Page 437 and 438: 284: n/a308: staff needs to be frie
Page 439 and 440: personal time) to come in and ask a
Page 441 and 442: 217: allow people with special dipl
Page 443 and 444: 764: friendlier staff779: Hire staf
Page 445: 1264: I dont know.1267: nothing.128
Page 449 and 450: CAMPUS = YBOR CITY:47: Creat a moto
Page 451 and 452: CAMPUS = MacDILL CENTER214: ENsure
Page 453 and 454: CAMPUS = OTHER1053: no opinion1405:
Page 455 and 456: 271: no opinion284: n/a315: no opin
Page 457 and 458: 1125: Hawknet is not to user friend
Page 459 and 460: CAMPUS = DALE MABRY:9: HCC has too
Page 461 and 462: 450: Have teachers post our grades
Page 463 and 464: 854: Make website easier and more s
Page 465 and 466: 1453: Allow hawknet to be autoforwa
Page 467 and 468: CAMPUS = PLANT CITY:13: Add names t
Page 469 and 470: CAMPUS = YBOR CITY:47: Add names of
Page 471 and 472: CAMPUS = MacDILL CENTER214: No opni
Page 473 and 474: CAMPUS = OTHER257: catalog could be
Page 475 and 476: 433: Offer more classes on-line at
Page 477 and 478: 965: I think there are many educati
Page 479 and 480: 1691: I am not pleased with the mat
Page 481 and 482: 140: so far I have been satisifed w
Page 483 and 484: 493: make sure that the instructors
Page 485 and 486: 817: The opportunities is there for
Page 487 and 488: 1224: replace crummy teacher1229: w
Page 489 and 490: 1608: Please, this is a serious mat
Page 491 and 492: 379: get better instructors420: off
Page 493 and 494: that lasts from 7-9:45 PM when, in
Page 495 and 496: 834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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