STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

Q42: WHAT COULD HCC DO TO IMPROVE ITS ACADEMIC SUCCESS CENTERS?CAMPUS = BRANDON32: nothing, they are doing a good job, I dont go every often, but when i do they are veryhelpful.45: In Brandon campus, they moved the chairs away from the science room which I don't likeit.60: Get more tutors on, its always busy.63: Again, I use the Honors lounge. Several of the tutors are also Honors Students in theHonors lounge and are always willing to help if you need it. But I have heard manyraving fans applaud the Success Center.194: I satisfied with the academic success centers.204: Very helpful staff227: Alle is nothing but great!263: They do a great job!329: The academic success center on the Brandon Campus is wonderful. I usually go thereevery day I am on campus.409: I used the writing center to critique one of my papers and still received a D on it. Theteachers that help students need to be on the same page as the teachers assigning thework.412: Nothing.474: Math lab is extremely helpful and useful.485: Be more patient.497: The people who work in there are nice. I just wish they didnt have to ask so manyquestions about why you are there before they can help you. The fact that you are comingto them for help and you are there and available should be adequate.509: cantinue to provide support for SL and tutor programs, they are extremely helpful539: I typically do not choose to use the academic services at HCC, I have used them once atthe Ybor campus and it wasn't useful or productive for me. I know other means oftutoring and/or editing rather than wasting my time having another student read my paperand hand it back to me600: [A staff member] at the brandon center is rude.632: The person at the front desk needs to pay more attention to people coming in. The firsttime I went there I signed in but had a question and waited for a long time for someone tocome to the front desk, but no one came I finialy had to ask someone from one of theoffices, not everyone knows what to do.652: Improve the waiting time. And help the students more with one-on-one communication.759: The student assistants in the Brandon campus are not helpful. Most of them are justplaying around when the supervisor is not around. when I have a question, I have to standin front of the sign in desk for 10 minutes in order for them to realize someone need help.769: longer hours770: doing great792: I reserve a neutral opinion because I do not use the resources their very often.911: Extend the hours later for students who have to work or have other responsibilities931: They are pretty helpful.965: I think they are brilliant.Student Satisfaction Survey 2007 – Q42: Success Centers – Page 247