STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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834: Maybe hire additional staff during peak times to lower waiting.843: nothing856: have all online. it seems to work more then on campus.860: Nothing877: I already told you.878: I went there on Tuesday and asat there for 2 hours and there was only 3 people in thewaiting room and they weren't calling anyone back there. So they need to apporve on thatsending people in and out.894: N/A. ALL I NEED I CAN FIND ONLINE.929: more help951: Not lock me out of Campus cruiser at registration time.963: Give sophmore students first choice. When you get down to the last two semesters it'sharder to get classes to finish your program. ie. I can't take art history except in the fall.Whay not make a note or "advise students" that this class is only offered once a year1008: You should be able to take whatever classes you feel comfortable with taking without theadvisory permission to take what classes - I feel as long as you're not having any troublein the classes that you are taking and you are making an (A orB) you should be able toregister without a problem1085: Don't know1124: not cancel classes because theres onlyfive student registered ,first of all i payed for a classand i should be able to get it done when they say it is available.1129: they're wonderful1145: I have not had any problems.1148: Everything is smooth for me so far.1262: nothing1269: Classes needed for the Business Administration, International Business Option are notavailable for students to complete their degrees.1271: Later hours for evening students.1291: As with all my discrepancies with the way the school is run, i feel that the ignorance, dueto lack of communication between the school and the student, is the problem.1313: get the staff to work a little faster they take to long to do a small item.1363: I register on line1373: hire more help1428: Hire better trained staff.I attempted to cross enroll in a class with USF.I instead, wasenrolled as non-degree seeking at HCC.USF had no record of my taking the course.I wasmisinformed by HCC that the paperwork would be sent by HCC to USF, which was notdone.Instead, the paperwork was inadvertently filed.I was also misinformed by HCC thatthe paperwork did not need a signature from HCC, so after making my third trip to USFwith incomplete paperwork, I returned to HCC and took care of it myself.My attempts tocall HCC and get questions answered were responded to with a careless attitude.Aftermuch frustration and irritation with the level of incompetence in office and over thephone, I have made the decision to skip the hassle and take the class at USF, regardless ofthe difference in cost.1458: Nothing1463: continue doing what it is doing1471: noneStudent Satisfaction Survey <strong>2007</strong> – Q68: Registration – Page 398
1474: More informed tellers and more in depth records keeping.1510: more organized, more manpower1538: n/a1646: its pretty simple. i dont see how people would have problems1724: I am ok with the process.1754: FIX ONLINE REGISTRATION!!!1760: nothing1837: Maybe have an online checklist for a student to look at for a self progress report forregistration.1853: If you could make more classes available at the Ybor campus in the evening for those ofus who work full time.Student Satisfaction Survey <strong>2007</strong> – Q68: Registration – Page 399
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
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CAMPUS = SUNPOINT CENTER22: Make su
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1566: Some teachers do not utilize
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471: i have never had to use tech s
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1141: Webct is great!1144: It's a g
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CAMPUS = PLANT CITY114: nothing255:
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CAMPUS = MacDILL CENTER183: dont le
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CAMPUS = OTHER144: use only tegrity
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CAMPUS = DALE MABRY5: I haven't sta
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CAMPUS = PLANT CITY274: I will even
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CAMPUS = MacDILL CENTER214: Attend
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CAMPUS = OTHER144: I am an online s
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everyone that actually needed a com
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CAMPUS = DALE MABRY17: the one comp
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623: I have not encountered a probl
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1142: better hours and signage arou
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1770: in the morning all labs are f
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1400: n/a1500: Let all the computer
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1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
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216: Food is to expensive217: every
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736: The quality in general is poor
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1282: more food variety and better
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CAMPUS = PLANT CITY11: Plant City C
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947: The cafeteria seems to need mo
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Q58: WHAT FRANCHISES WOULD YOU PATR
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1019: Getting a franchise resturant
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CAMPUS = DALE MABRY3: pizza hut23:
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749: nothing751: none764: coffee sh
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1568: none1586: ??1596: SUBWAY kcf1
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CAMPUS = YBOR CITY25: subway or Moe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
Page 347 and 348: 139: There is a lot of tile that is
Page 349 and 350: location in which I park. I don't t
Page 351 and 352: whether they are on time or not- a
Page 353 and 354: 973: get more parking on the Brando
Page 355 and 356: 1375: pave that empty lot next to B
Page 357 and 358: CAMPUS = DALE MABRY1: The classroom
Page 359 and 360: would know. Seating she be made con
Page 361 and 362: 501: The tesing center is way too c
Page 363 and 364: If the school provided adequate par
Page 365 and 366: are a result of sloppy-slob teenage
Page 367 and 368: 1204: I enjoy our 21st century clas
Page 369 and 370: completely or pave it so more parki
Page 371 and 372: CAMPUS = PLANT CITY13: I read about
Page 373 and 374: 1036: more/better safe parking for
Page 375 and 376: CAMPUS = YBOR CITY42: The parking a
Page 377 and 378: the day. Often I drive around for 1
Page 379 and 380: CAMPUS = MacDILL CENTER183: more si
Page 381 and 382: CAMPUS = OTHER70: Parking ,,, IT IS
Page 383 and 384: 333: Nothing. I feel as though it i
Page 385 and 386: 990: they could add to the bottom o
Page 387 and 388: CAMPUS = DALE MABRY3: have the name
Page 389 and 390: eceive any guidance as far as regis
Page 391 and 392: they have not paid for school fees
Page 393 and 394: 1267: nothing.1275: Nothing really.
Page 395 and 396: CAMPUS = PLANT CITY13: Stop adding
Page 397: CAMPUS = YBOR CITY107: I HAD NO PRO
Page 401 and 402: CAMPUS = SUNPOINT CENTER532: i dont
Page 403 and 404: Q69: WHAT COULD HCC DO TO IMPROVE W
Page 405 and 406: was just disappointed that i couldn
Page 407 and 408: 940: more 12:00 and 1:00 daily cour
Page 409 and 410: Because of this, I have to take LIB
Page 411 and 412: CAMPUS = DALE MABRY6: Should have m
Page 413 and 414: 425: Offer more course at all campu
Page 415 and 416: 699: More after hour course offerin
Page 417 and 418: 1169: i am satified1178: No comment
Page 419 and 420: 1776: Have some classes offered at
Page 421 and 422: 488: They need more classes availab
Page 423 and 424: CAMPUS = YBOR CITY58: I don't under
Page 425 and 426: 1223: There aren't enough science c
Page 427 and 428: CAMPUS = SUNPOINT CENTER22: Offer m
Page 429 and 430: Q70: WHY ARE YOU DISSATISFIED WITH
Page 431 and 432: CAMPUS = PLANT CITY:266: I believe
Page 433 and 434: CAMPUS = MacDILL CENTER[No comments
Page 435 and 436: CAMPUS = OTHER[No comments provided
Page 437 and 438: 284: n/a308: staff needs to be frie
Page 439 and 440: personal time) to come in and ask a
Page 441 and 442: 217: allow people with special dipl
Page 443 and 444: 764: friendlier staff779: Hire staf
Page 445 and 446: 1264: I dont know.1267: nothing.128
Page 447 and 448: CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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