STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

CAMPUS = YBOR CITY18: advisors should record their serices rendered to students these records should besent tothe advising DEAN SO THAT INDIVIDUAL ADVISORS CAN BE EVALUATED alsothe current advise given to students should be able to be viewd at the next time a studentvisit an advisor build on old advise ask student if necessary if they susceeded with thepast advise this will prevent student going with the same issue from advisor to advisor.40: TRY TO FIND A WAY TO CUT WAITING TIME48: Maybe have more advisors, becuase with more students entering college, some advisorsrush into seeing those students in needing assistance.51: Maybe if we could schedule appts. Lets say that the advisors had 'walk-in' time all day,but from 3:00-4:00 were appt only. That way people with jobs and children would beable to have a clearer vision that they would need 20 minutes to get with the advisor,rather than two hours...107: I put very satisfied because Mr. Blue is the only one I will see. When I let someone elsehelp me once they advised me to take the wrong math class; come to find out I am stuckin a computer assisted class and I failed it. I even told the advisor that I am disabled(ADD & Anxiety Disorder).115: sometimes it seems like they don't have answer's to your questions.152: teach [a staff member] what works with what course161: when students come to see an advisior, please make sure that anyone who reads the signin sheet. MUST BE CALLED BY FIRST AND LASTNAME174: HCC should improve the waiting time to see an Advisor. Sometimes you have to waitmore than 3 hours. The advisor should familiarize with the students transcript beforeadvising the courses the student should take to avoid repetition on the class that wasalready previosly taken .185: Do not lose S.A.T. scores!!!193: Again,I saw 2 advisors and receive two different information.210: speed the wait time for condensed time periods.222: Since day one I have talked to Cheryl Ward. Ms. Ward is an outstanding advisor.224: They need to be more informed and interested in the student. Some always seem verydistracted and get the feeling that the student is interuppting other things they wouldrather be doing.260: More organization of the advising offices would improve things.261: Hire more staff. The staff advisors i have encountered are helpful but many times theyseem wornout and discouraged, many times impersonal.289: have more people306: Advisors need to listen to the students concerns rather than what they want they want totell you, it feels like they are rushing you to get to the next person, even though the waitis long.313: you have to wait forever and then when you leave you're still confused323: have more people ... so waitting isn't an issue340: HCCs advising services are sometimes great, and sometimes really not. It's sounpredictable that I planned my degree around the online advising guides. In general I'vefound the Dale Mabry advisers quite knowledegable and easy to contact, and Ybor City'sadvisers just the opposite. Please make sure these advisers actually know the graduationrequirements, it's such a pain to take a class that isn't really needed.Student Satisfaction Survey 2007 – Q15: Advising – Page 136