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STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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973: have ALL books available close to the start of term, this term the ENC 1102 books wereon back order for two weeks into the semester.984: Be cheaper985: They don't have a good selection of things like pencil sharpeners. I have better luchfinding accessories for school at a Wallmart or even Walgreens.990: nothing993: Prices are ridiculous. I've been to two university's and books were cheaper there.998: Brandon campus should carry books for the MacDill campus. Everytime I drive all theway to Dale Mabrey and usually they sell me the wrong book. Not to mention that whenpeople take a class at the base it is because they need a class that works around atraditional work schedule, I do not like to have to take a day off work to drive to DaleMabry to buy a book.1007: waited to get my business books. They arent available as soon as you register for class.Especially when they have changed books1019: The bookstore staff is usually misinformed about the required books and supplies for myclasses. I think that better communication is needed to make sure they have all of theinformation they need to do thier job.1025: make more books availible and cheaper1027: stock up on their books a few weeks before classes start.1032: I would like for the bookstore to either rent out more books or be able to sell them back ata price that's at least somewhat fair to the student. I shouldn't pay seventy dollars for abook and only get five dollars back when I sell it.1050: Make the buying process more smooth and quicker for students.1078: none1080: order more books so you dont run out!!!!!!1082: By not financially raping the students with text books being re-written and over priced togain more money.1114: Be more competitive with pricing. Sometimes I order books from Textbooks.com orHalf.com because of the huge price difference.1122: get the books earlier1123: Make it possible that the bookstore can develop a waiting list for books and a calling listto inform students of a new arrival.1128: Stop selling books they say they will take back the next semester then not take them backbecause that same book now comes in a package. Customer relations are weak.1133: LOWER THE PRICES! The prices are unreasonable. Not only that, but changing theprices day to day is unacceptable. The same books should not cost $8 more the next dayof going. If the prices MUST be raised, raise them at a certain time every few weeks. Notday to day. They are the same books that were on the shelf yesterday, they didn't getmore valuable.1155: Extend the hours of operation1171: cheaper books1211: No comment!1239: Lower the prices1286: lower prices1292: lower prices1297: NothingStudent Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 312

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