STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

CAMPUS = PLANT CITY13: reduce waiting time,and hire more help during peak season46: get their information correct. I wasted money on 3 courses I ended up not needing butwas advised to take. Additional training is definitely needed in advising.64: Improve the wait time.68: Make sure all advisors are trained to handle different academic problems. I shouldn'thave to go up to the campus TWICE for the same problem and get TWO differentanswers.101: Improve on wait time.108: Need more advisors so when one is not available there is someone else so the departmentdoesn't have to close down for the day.114: More advisors, and when it is packed with students, set up appointment times133: My advisor helped me none what so ever..... The wait was also a very long time!134: have more then one advisor148: I take all of my classes at the Plant City campus, but I have to go to the Brandon Campusto see an Advisor. The times I have tried to see an Advisor in Plant City I've had to waitfor hours. One time the Advisors left for the day when I was still waiting to see them.I've never had to wait to see an Advisor at the Brandon campus.182: The last time I met with an advisor, I felt that this person was not as experienced as Iwould have liked. I had to make sure to triple check everything that I was told.240: make more counselors available255: I would make sure that students get accurate info that is relevant to their major. I am anursing student, and everytime I went in to speak to an advisor they could tell me verylittle about the nursing program. I think they should know about all the programs and beable to advise with correct info.266: They could assign advisors to focus on individual departments rather than trying to knoweverything about all majors offered. It might fascilitate more acurate communication ofpertanant information.291: Speed up wait time.298: Receiving the correct information would have been nice and saved me a lot of time. Ifeel I was pointed in two totally different directions and took it upon myself, and with thehelp of other students, finally got the correct information. Very frustrating situation,especially because one of those advisors that "tried to help me" was a dean withcompletely incorrect information.301: Have more advisers durring heavy times like between semisters.317: The wait time is excessive. I sometimes feel that sometimes I don't get the correctinformation or the advisors say that that informaiton is available at another HCC campus.354: The advisor that I seen a couple of years ago didn't help me at al, he seemed rushed andannoyed that I wanted his help.369: once again if the staff all gave the same answers; when you get a different answer fromeveryone you talk to you dont know who to believe.374: I have met with 3 different advisors. All three have given me different information onthe same subject. I am thankful for the online degree audit, otherwise I might be totallylost.379: no commentStudent Satisfaction Survey 2007 – Q15: Advising – Page 131