STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

CAMPUS = PLANT CITY13: Have the books for the next semester in the book stores early than the norm, for disabilitystudents to get a jump start on information because some courses are really fast.46: lower the pricing.52: I do not consider the HCC bookstore an option for me to purchase my textbooks. Theonly way I would buy my books from the bookstore is if their prices are drasticallyreduced. I am able to buy all of my books from amazon.com for well over half the pricethat the bookstore offers them. In addition, I can also sell them for much more than thebookstore could offer. In my eyes the bookstore only exists for me to go and retrieve thetitles and ISBN #'s for my textbooks.114: nothing121: lower the book prices!!!!168: Make sure they order enough books for the nursing program. Last semester they sold outof the psych book and I had to drive to the Dale Mabry campus to buy one.182: They can give us an accurate account of the books we HAVE to have for our classes. Ispent about $150.00 on books that I did not need this semester, and could not returnbecause I had opened them to prepare for class before the semester started. (NURSING atPlant City Campus)233: The staff is wonderful. I would do nothing to improve the bookstore.240: make more books available earlier in the term255: Nothing291: the plant city bookstore is not stocked well and has inconvenient operating hours.293: lower prices and actually buy back books298: Be better stocked.301: Books are a rip off some classes have books for sale you do not need. I have alsopurchased notes at PC campus that were listed as for my class but they were for DaleMabry. My teacher did not use these notes and the bookstore refused to give my moneyback.343: Discounts for working students who have to pay for college tuition on our own.369: quit selling books that are irrelevant to my classes. i've been sold books that are no longerused or that have been revised and they refuse to take them back.374: I wish they could get on the same page. I tried to sell back my books from summersemester 6 different times and finally gave up.379: no comment383: Continue to staff it with people who know policy, procedures and the products and arewilling to be helpful especially during registration times.420: Have the books readily available prior to the start of the semester so that students canbegin making financial arrangements to purchase books. In some instances the books didnot arrive until 1 week after class had already started. However, the professors were notbeing lenient with assignments.441: LOWER THE PRICES OF THE BOOKS!!!!!!!!!!!!! AND WHEN WE RETURN THEMGET THE MONEY THAT WE PAID FOR THEM BACK!!!!446: some of the things are over priced458: more used text books at a cheaper price460: They always run out of things and they don't like taking books back even if you have areceipt.Student Satisfaction Survey 2007 – Q61: Bookstore – Page 326