STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

they have not paid for school fees yet they have the receipt. I have given my SSN nowthree times and every time I go they always say they do not have. I have no idea weatherit is the system or it is just pure ignorant or it is a technique just to cause agony forstudents. Or may be it is a reason to turn you a way next time. A Good example is at thefinancial Aid were each time the office (or the receptionist) will tell that you have onrecords/registered with them or they will say you never failed your case them althoughyou were there the day before. • Most teacher will advice the students to keep copies ofany document t hey submit so there is no more trust.910: Fix the Hawknet program. It shuts down in the middle of using it sometimes and most ofthe features do not work. All I can do is reigster and view my schedule. I never get up todate inforamtion about Financial Aid, my GPA, changing my major, graduationapplication processing, etc.923: No improvement is necessary.934: Some more detail online about the classes948: Have more staff the lines get very long at registration and you have to wait along time.954: have people be on the ball with registration and make sure that students can get into theirright classes.964: I think it is fine.977: It makes me wonder if the staff really knows what they are doing sometime. Some staffknows how to get things done and some staff gives you the "run around".979: online registration education989: Give more specifics on how to do every thing step by step994: if you go to the school to register make sure that they tell the student every they need todo before they come back up to the windows because no one wants to come back severaltimes when if you were told all at once what needs to be done then you don't have to keepcomming back.995: HCC needs more people.997: more organized and flow better1004: Establish some kind of seating order. Getting a ticket number and being able to be seateduntil your number is callsed.1017: n/a1018: no comment1022: As long as I can do it online and not stnad in line on campus, I'm happy.1024: Place computers near registration.1028: I marked I was satisfied - no improvements that I can think of1046: the line is crazy, stand in line for up to an hour, then come back and stand in line yetagain for another hour. more registration windows.1059: I'm satisfied with registration process.1062: let first time students register for classes online.1064: The system has too many errors unabling me to register online for all my classes.1071: The only time that I registered in person at HCC, it took a long time. They just seemedunderstaffed, but were friendly. I just register online now, and I'm satisfied with thatprocess.1072: Allow use of American Express and Discover cards also as means of payment.1089: More help and some classes you can not register for until you pass the class. When youdo register the classes are full because you have to wait until you have pass. I think youStudent Satisfaction Survey 2007 – Q68: Registration – Page 391