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STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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991: [A faculty member] is NOT an anatomy teacher. He does not teach at all and when weask him questions we are instructed to look it up online or in our book (the answer). Ihave him for BSC 1085L996: The lines are sometimes very long, last time it took at least 30 minutes for me to get tothe front desk.1007: have more people(staff) present for registering. try to streamline the process or questionasking for advisors so the wait isnt so long1019: When I applied the staff gave me some conflicting information.1023: They should learn how to do their job.1025: be more open to talking to the students and make it easier to get a hold of them1027: Remind those that were duel enrolled in high school that once they start college at HCCtheir freshman year they are registered as an out of state student and should get that fixedright away.1031: Try to give longer period for the admissions process.1032: Not much; the admissions Office does its job effectively.1040: try to answer student's questions completely!!1050: Being more specific on details on how to apply and what to do.1057: Answer their telephones1063: stop losing transcripts....1066: they should have more people, to process the admitions.1067: I am a new student, so at this moment I do not have any opinipn.1074: the counselors need to followup with the students more promptly on issues regardingadmissions1078: none1080: I didn't have any problems getting through the admissions process.1091: HCC could hire more friendly staff to work student services. I feel, for students who arejust starting out, they need someone warm, friendly, and willing to help-not someone whojust wants to direct you somewhere else.1097: Nothing.1111: More advisors. It takes forever to see them.1114: Centralize an address to which transcripts can be mailed.1116: I believe that the admissions process itself is considerably better than that of anyinstitution of learning of it's size.1123: I have nothing at this time.1125: It has been a while, since I have used the admissions process.1128: Having extra help around Orientation time could benefit the school and help shorten thelines so students won't have to take two hours to speak with an advisor.1155: The voicemail system is inadequate and reaching a live person by telephone is almostimpossible. When redirected electronically to voicemail you then receive message thatvoicemail box is "Full" so it is impossible to even leave a message! I live more than anhour from any one campus and I find this very frustrating and discouraging.1159: Everthing went great for me, keep up the good work.1168: So far everyone has been very kind and helpful, so truly I can't think of anyhting thatshould change.1171: more employeesStudent Satisfaction Survey <strong>2007</strong> – Q3: Admissions – Page 9

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