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STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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CAMPUS = DALE MABRY:9: HCC has too many links on the HCC homepage, it would be more convient ifhawknet (the email) and hawknet (the registration tool) were accessed together. Itis EXTREMLY diffuclt to call the campus and speak to a human- or to get ananswer. I do understand that there a LOT of students and it is difficult to satifyeveryone's schedules. I feel my plight is very common at HCC, i work full-timeduring the day at a demanding job that I can't leav evey semester to fix whateverregistration issues there are. The offices being open only Mon & Tuesday late aredifficult since those are my nights I am at school. I know the staff has to have alife too- but is would be so much more convient to be able to com on a Friday(when the offices are closed at noon)35: this side is too slow37: N/A41: The emergency text messages would be a huge help. Also, alot the links on theHCC website are not working and some of the information is out of date. Tryupdating things as they change on campus49: Add a forwarding feature to Hawkmail. Make sure the Hawkeye gets there factsstraight and does not infer the wrong things (i.e. having voting machinesdissuaded students from voting in the Dale Mabry SGA senator elections)50: I didn't know HCC had a student newspaper.54: Hawkmail should be more user friendly and definitely needs to be updated. Whenfirst signing on to HawkNEt it was very confusing. The college website shoulddefinitely be updated, this is where potential students decided whether to go toHcc; the website is a reflection of the school.55: Use them.61: n/a71: more posters93: leave it as it is94: HCC is already great I don't see any need for any types of changes.95: There is more out-of-date information on hccfl.edu than there is current. It'sgotten better over the past year, but I still find things that haven't been accurate inyears. Information is often difficult to find on the website. Anything posted asPDF should have the option of displaying as HTML - people hate PDF and it isnot fun when every link leads to a 50 page PDF.105: it's okay123: ok124: Clean up the Website and make all the campus sites uniform. Expand the surchengine so that you can find materials, documents policies. Warehouse informationrelating to Financial Aid, Admissions, etc all in one east to access place dont haveto bounce back and forth betweeen Hawknet and the websites.127: update the Dale Mabry website. It's look like it hasn't been updated in a longtime.140: appears i been missing documents and didnt show thru the hawknet advisor,instead recieved mail. from post office.146: Hawknet doesn't always work and I don't like the size limitations. Easier to havean alternative site set up somewhere else, like Yahoo.Student Satisfaction Survey <strong>2007</strong> – Q74: Publications and Communications – Page 459

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