STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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1519: the price of the textbooks are too high for classes only offered at this campus and then thebookstore won't buy them back. If it's only offered at one campus, then they should berequired to buy back the books1528: The Books are really expensive and some times not essential to the class. On top ofbooks, now we need webct subscriptions for most of the classes. A book buyback policythat would be available mid-year also would be benificial instead of only having newbooks available for sale.1531: Stop raping the students with the prices. When buybacks are available, don't refuse anew textbook because there is a new edition.1552: The operations are fine, i just get a better deal where i go, unless I have to get a specificbook made for that teacher.1562: They are to expensive1566: More staff on the floor to help customers find the books that are needed for class.1573: cheaper and/or used textbooks1604: nothing. good job conducting1612: lower book prices1622: More new books.1647: nothing1651: Make sure that the bookstore has the textbooks in stock before classes begin. Thissemester, Fall '07, I was unable to purchase the text for Ichthyology(ZOO1450) becauseit was not in the bookstore. I had to find it online, purchase it there, and pay for shipping.I found that to be very inconvenient.1700: n/a1703: Have the aquaculture books I need. It is a program there so you should offer the coursematerial. These are books I would often utilize and I do not sell them back. I think mostother students in the program hold onto theirs as well.1723: cheaper books1726: make sure to place instructors' orders in time to receive the books before classescommence.1727: Nothing1736: The prices are outrageous!!!1765: Prices Lowered.1783: Have the prices on notebooks and pretty much on everything that they sell.1788: lower prices1798: Cheaper if at all possible. We are students, it shouldn't be a profitable organization to ripus off on books. We are already paying to attend.1814: try to match prices with books for less1816: lower the prices or give away free stuff or once in a while have discounts on differentitems...1832: books are extremely expensive1835: Lower textbook prices.1843: load up on booksStudent Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 314
CAMPUS = DALE MABRY9: they could have more "used" books or better priced books. I don not qualify for anyfinancial aid- and it is very expensive to pay for my classes and then pay $200- $200 inbooks per semester10: they are very helpful in the bookstore12: lowere the cost of books.... simple as that15: trade in more used books then resell them so there are more affordable prices on books28: Prices30: Cheaper prices.33: friendlier staff. be informed about the difference between a purse and a backpack.37: The bookstore fits my needs41: LOWER PRICES!! get more people to work there because the lines are horrible49: Give the Dale Mabry Bookstore more space and a small, adjacent warehouse54: The bookstore is nice, the employees are friendly, the only thing I would improve wouldbe more supply of books. Every semester if aren't the first one there to get your books,they always seem to run out of the courses I'm taking.57: less expensive!!!!!!!!!!59: Have an online system in which we can find information about the books that we willneed for the semester, and we can order the books online and then pick them up at theschool bookstore without having to stand in line.61: have more books in stock during the beginning of the semester because they tend to runout fast67: Provide students with the ISBN numbers of books over the phone. Why? "most" studentsthat attend community colleges are somewhat poor, some are single parents, some arejust plain poor like me, if a student can save 3$ on a book why would you want to stopthat from happening? Lets make the rich richer eh!69: I've never had a problem at the bookstore. Those people are very helpful.71: there was not enough books for one of my classes. make sure have enought books for theclass size.75: Have enough books on hand to meet the demand each semester. Look for better dealsregarding costs to student.83: Lower prices, the mark-up is outrageous!93: get all of the books on time105: it is just fine123: outsource. Such as Barnes and Noble.124: Offer online purchase and reservation of books, it could cut down on the huge lines at thebeginning of the semester.127: inprove the flow of traffic in and out of the store. Increase the number of helpers.130: THE LOOOOOOOOOOOOOOOOONG lines140: have the materials for each teach not just each department. i ended up purchasingmore then I needed or didnt need. and didnt get what I needed.141: wait wait wait142: CHEAPER!!!146: Be cheaper and open whenever the campus is open, including in the evening and onweekends158: perfectStudent Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 315
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
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CAMPUS = SUNPOINT CENTER22: Make su
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1566: Some teachers do not utilize
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471: i have never had to use tech s
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1141: Webct is great!1144: It's a g
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CAMPUS = PLANT CITY114: nothing255:
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CAMPUS = MacDILL CENTER183: dont le
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CAMPUS = OTHER144: use only tegrity
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CAMPUS = DALE MABRY5: I haven't sta
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CAMPUS = PLANT CITY274: I will even
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CAMPUS = MacDILL CENTER214: Attend
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CAMPUS = OTHER144: I am an online s
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everyone that actually needed a com
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CAMPUS = DALE MABRY17: the one comp
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623: I have not encountered a probl
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1142: better hours and signage arou
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1770: in the morning all labs are f
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1400: n/a1500: Let all the computer
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1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
Page 263 and 264: CAMPUS = SUNPOINT CENTER[No comment
Page 265 and 266: Q50: WHAT COULD HCC DO TO IMPROVE I
Page 267 and 268: CAMPUS = DALE MABRY49: Extend Dale
Page 269 and 270: ecause i wasnt as prepared as i cou
Page 271 and 272: CAMPUS = YBOR CITY18: tutors should
Page 275 and 276: Q57: WHAT COULD HCC DO TO IMPROVE I
Page 277 and 278: 647: Provide a meal plan so that I
Page 279 and 280: 1469: Extended hours...1472: maybe
Page 281 and 282: 216: Food is to expensive217: every
Page 283 and 284: 736: The quality in general is poor
Page 285 and 286: 1282: more food variety and better
Page 287 and 288: CAMPUS = PLANT CITY11: Plant City C
Page 289 and 290: 947: The cafeteria seems to need mo
Page 293 and 294: Q58: WHAT FRANCHISES WOULD YOU PATR
Page 295 and 296: 1019: Getting a franchise resturant
Page 297 and 298: CAMPUS = DALE MABRY3: pizza hut23:
Page 299 and 300: 749: nothing751: none764: coffee sh
Page 301 and 302: 1568: none1586: ??1596: SUBWAY kcf1
Page 303 and 304: CAMPUS = YBOR CITY25: subway or Moe
Page 305 and 306: CAMPUS = MacDILL CENTER[No comments
Page 307 and 308: CAMPUS = OTHER833: chick filet927:
Page 309 and 310: 194: Have more lines avaliable or e
Page 311 and 312: 652: Lower the prices.665: I believ
Page 313: 1299: lower the prices of the books
Page 317 and 318: 319: Have their system instantly sh
Page 319 and 320: 622: They never send a confirmation
Page 321 and 322: 979: maybe prices but that might be
Page 323 and 324: 1282: lower prices which is pretty
Page 325 and 326: 1743: cheaper.1746: Hire a mature s
Page 327 and 328: 466: Whenever I have taken my books
Page 329 and 330: 1789: Be more prepared for students
Page 331 and 332: 588: Is it neccessary for the books
Page 333 and 334: 1620: order books on time make sure
Page 335 and 336: CAMPUS = SUNPOINT CENTER22: All cou
Page 337 and 338: Q63: WHY DIDN’T YOU REGISTER ONLI
Page 339 and 340: 1162: Honors program1180: WAS MY FI
Page 341 and 342: CAMPUS = YBOR CITY26: It did not le
Page 343 and 344: CAMPUS = MacDILL CENTER214: I have
Page 345 and 346: CAMPUS = OTHER1070: did not registe
Page 347 and 348: 139: There is a lot of tile that is
Page 349 and 350: location in which I park. I don't t
Page 351 and 352: whether they are on time or not- a
Page 353 and 354: 973: get more parking on the Brando
Page 355 and 356: 1375: pave that empty lot next to B
Page 357 and 358: CAMPUS = DALE MABRY1: The classroom
Page 359 and 360: would know. Seating she be made con
Page 361 and 362: 501: The tesing center is way too c
Page 363 and 364: If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
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940: more 12:00 and 1:00 daily cour
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Because of this, I have to take LIB
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CAMPUS = DALE MABRY6: Should have m
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425: Offer more course at all campu
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699: More after hour course offerin
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1169: i am satified1178: No comment
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1776: Have some classes offered at
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488: They need more classes availab
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CAMPUS = YBOR CITY58: I don't under
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1223: There aren't enough science c
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CAMPUS = SUNPOINT CENTER22: Offer m
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Q70: WHY ARE YOU DISSATISFIED WITH
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CAMPUS = PLANT CITY:266: I believe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER[No comments provided
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284: n/a308: staff needs to be frie
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personal time) to come in and ask a
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217: allow people with special dipl
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764: friendlier staff779: Hire staf
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1264: I dont know.1267: nothing.128
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CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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