STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

the scheduled time, and I was almost late for class, I felt as if I had to rush the time I gotwith the advisor because it had taken so long.1035: let there be an appointment time1046: The advisors need to obtain the correct information inregards to nursing and admissioninto the program.1048: Any advisor I have seen seems rushed and not to familiar with the degree information Iam pursuing. Having advisors for the specific fields would make things easier and alltogether more comfortable for students.1056: The wait time is ridiculously long, especially close to registering deadlines. The advisorsI have met with were great, but the staff in the waiting/reception area is rude and veryunhelpful.1065: Have more information about transfering the nursing program to usf and advice aboutwhat classes are best to take at hcc1071: When I used HCC's advising services, the service I received was fine - it just seemed thatthey were understaffed. The wait time was pretty long.1072: Improve online and telephone response times.1076: sometimes i go to see a adviser and they were no help at all. they should ask morequestions.1087: be clearer. for pre-med students they should tell them exactly what classes to take andwhat major they should pursue instead of just showing them a paper and tell them toleave.1088: Shorter wait time... :)1089: It is all about time at hcc. You wait along time during registration and if it is not duringthat time there is not enough staff there and you end up waiting any way. Get more help!1093: Offer a program for students to email their basic questions to ease congestion in theAcademic Advisors office. If it is already available I have not been able to find it.1096: some of them know what they are talking about..1098: This should be online and streamlined.1101: find a way to accelerate the process to see one1102: The catalog is so well made that a student hardly need any advising. Advising servicesprobably are well the way they are now.1106: The wait time is too long! The front desk help is not friendly1115: Nothing for me. Had a good experience.1119: faster, friendly, patience service.1120: N/A1137: have all advisors get the same ACCURATE information! each time I have been to anadvisor I get different information1138: None1139: Train their staff to 1) have a more professional appearance, and 2) train their staff how topay attention to the student instead of taking personal cell phone calls in the middle ofmeeting with a student or making the student feel that they are more of an annoyancethan someone who needs help.1141: provide more space for people to sit and more staff because its always crowded with nowhere to sit and seem like the staff is limited.1142: have better communications between departments1144: They are very helpful.Student Satisfaction Survey 2007 – Q15: Advising – Page 123