STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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with one “log in password” and “username” liked to the other websites will beuseful. That is one of the reasons many student do not use HCC Campus Cruiser.1765: Well communicated.1830: when the catalog for the new term is first released, send it via email to activestudents. also, if one could ask for first choice to say "evening class Into to PhiPHI____" you are held a spot in for say one week after new class schedule isreleased and that would get you a place in the class.1843: send us the newspaper through the mail or tell us where it is.Student Satisfaction Survey <strong>2007</strong> – Q74: Publications and Communications – Page 458
CAMPUS = DALE MABRY:9: HCC has too many links on the HCC homepage, it would be more convient ifhawknet (the email) and hawknet (the registration tool) were accessed together. Itis EXTREMLY diffuclt to call the campus and speak to a human- or to get ananswer. I do understand that there a LOT of students and it is difficult to satifyeveryone's schedules. I feel my plight is very common at HCC, i work full-timeduring the day at a demanding job that I can't leav evey semester to fix whateverregistration issues there are. The offices being open only Mon & Tuesday late aredifficult since those are my nights I am at school. I know the staff has to have alife too- but is would be so much more convient to be able to com on a Friday(when the offices are closed at noon)35: this side is too slow37: N/A41: The emergency text messages would be a huge help. Also, alot the links on theHCC website are not working and some of the information is out of date. Tryupdating things as they change on campus49: Add a forwarding feature to Hawkmail. Make sure the Hawkeye gets there factsstraight and does not infer the wrong things (i.e. having voting machinesdissuaded students from voting in the Dale Mabry SGA senator elections)50: I didn't know HCC had a student newspaper.54: Hawkmail should be more user friendly and definitely needs to be updated. Whenfirst signing on to HawkNEt it was very confusing. The college website shoulddefinitely be updated, this is where potential students decided whether to go toHcc; the website is a reflection of the school.55: Use them.61: n/a71: more posters93: leave it as it is94: HCC is already great I don't see any need for any types of changes.95: There is more out-of-date information on hccfl.edu than there is current. It'sgotten better over the past year, but I still find things that haven't been accurate inyears. Information is often difficult to find on the website. Anything posted asPDF should have the option of displaying as HTML - people hate PDF and it isnot fun when every link leads to a 50 page PDF.105: it's okay123: ok124: Clean up the Website and make all the campus sites uniform. Expand the surchengine so that you can find materials, documents policies. Warehouse informationrelating to Financial Aid, Admissions, etc all in one east to access place dont haveto bounce back and forth betweeen Hawknet and the websites.127: update the Dale Mabry website. It's look like it hasn't been updated in a longtime.140: appears i been missing documents and didnt show thru the hawknet advisor,instead recieved mail. from post office.146: Hawknet doesn't always work and I don't like the size limitations. Easier to havean alternative site set up somewhere else, like Yahoo.Student Satisfaction Survey <strong>2007</strong> – Q74: Publications and Communications – Page 459
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
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CAMPUS = SUNPOINT CENTER22: Make su
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1566: Some teachers do not utilize
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471: i have never had to use tech s
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1141: Webct is great!1144: It's a g
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CAMPUS = PLANT CITY114: nothing255:
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CAMPUS = MacDILL CENTER183: dont le
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CAMPUS = OTHER144: use only tegrity
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CAMPUS = DALE MABRY5: I haven't sta
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CAMPUS = PLANT CITY274: I will even
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CAMPUS = MacDILL CENTER214: Attend
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CAMPUS = OTHER144: I am an online s
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everyone that actually needed a com
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CAMPUS = DALE MABRY17: the one comp
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623: I have not encountered a probl
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1142: better hours and signage arou
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1770: in the morning all labs are f
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1400: n/a1500: Let all the computer
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1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
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216: Food is to expensive217: every
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736: The quality in general is poor
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1282: more food variety and better
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CAMPUS = PLANT CITY11: Plant City C
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947: The cafeteria seems to need mo
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Q58: WHAT FRANCHISES WOULD YOU PATR
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1019: Getting a franchise resturant
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CAMPUS = DALE MABRY3: pizza hut23:
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749: nothing751: none764: coffee sh
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1568: none1586: ??1596: SUBWAY kcf1
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CAMPUS = YBOR CITY25: subway or Moe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
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139: There is a lot of tile that is
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location in which I park. I don't t
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whether they are on time or not- a
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973: get more parking on the Brando
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1375: pave that empty lot next to B
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CAMPUS = DALE MABRY1: The classroom
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would know. Seating she be made con
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501: The tesing center is way too c
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If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
Page 407 and 408: 940: more 12:00 and 1:00 daily cour
Page 409 and 410: Because of this, I have to take LIB
Page 411 and 412: CAMPUS = DALE MABRY6: Should have m
Page 413 and 414: 425: Offer more course at all campu
Page 415 and 416: 699: More after hour course offerin
Page 417 and 418: 1169: i am satified1178: No comment
Page 419 and 420: 1776: Have some classes offered at
Page 421 and 422: 488: They need more classes availab
Page 423 and 424: CAMPUS = YBOR CITY58: I don't under
Page 425 and 426: 1223: There aren't enough science c
Page 427 and 428: CAMPUS = SUNPOINT CENTER22: Offer m
Page 429 and 430: Q70: WHY ARE YOU DISSATISFIED WITH
Page 431 and 432: CAMPUS = PLANT CITY:266: I believe
Page 433 and 434: CAMPUS = MacDILL CENTER[No comments
Page 435 and 436: CAMPUS = OTHER[No comments provided
Page 437 and 438: 284: n/a308: staff needs to be frie
Page 439 and 440: personal time) to come in and ask a
Page 441 and 442: 217: allow people with special dipl
Page 443 and 444: 764: friendlier staff779: Hire staf
Page 445 and 446: 1264: I dont know.1267: nothing.128
Page 447 and 448: CAMPUS = PLANT CITY:13: I wish this
Page 449 and 450: CAMPUS = YBOR CITY:47: Creat a moto
Page 451 and 452: CAMPUS = MacDILL CENTER214: ENsure
Page 453 and 454: CAMPUS = OTHER1053: no opinion1405:
Page 455 and 456: 271: no opinion284: n/a315: no opin
Page 457: 1125: Hawknet is not to user friend
Page 461 and 462: 450: Have teachers post our grades
Page 463 and 464: 854: Make website easier and more s
Page 465 and 466: 1453: Allow hawknet to be autoforwa
Page 467 and 468: CAMPUS = PLANT CITY:13: Add names t
Page 469 and 470: CAMPUS = YBOR CITY:47: Add names of
Page 471 and 472: CAMPUS = MacDILL CENTER214: No opni
Page 473 and 474: CAMPUS = OTHER257: catalog could be
Page 475 and 476: 433: Offer more classes on-line at
Page 477 and 478: 965: I think there are many educati
Page 479 and 480: 1691: I am not pleased with the mat
Page 481 and 482: 140: so far I have been satisifed w
Page 483 and 484: 493: make sure that the instructors
Page 485 and 486: 817: The opportunities is there for
Page 487 and 488: 1224: replace crummy teacher1229: w
Page 489 and 490: 1608: Please, this is a serious mat
Page 491 and 492: 379: get better instructors420: off
Page 493 and 494: that lasts from 7-9:45 PM when, in
Page 495 and 496: 834: Provide financial aid to every
Page 497 and 498: CAMPUS = MacDILL CENTER214: No opni
Page 499: CAMPUS = OTHER833: Make professors
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