STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

one I needed to take, did not pick up where the other two left off, but was totally newmaterial. I wasted money and, more importantly, my valuable time. I made A's in thetwo audits and an A in the new class, so I'm not a goof-off just blowing smoke. If theydidn't know how to advise me correctly, they should've referred me to the mathdepartment instead of giving me "just in case" advice.594: A lot of times the advisors act like they do not want to help you and they rush you along.Maybe more should be hired if there is a problem with too many students needing anadvisor.595: They are very vague with answers to my questions. I have to ask my question more thanonce and in a different ways. The advisor I spoke with treated me as if I was notunderstanding her when I was understanding everything crystal clear.598: Have knowledgeable and friendly staff available.601: The advisors gave me the run around from department to department and it was duringthe worse possible time, the first few days of school I got threatening letters and warningscausing me to be late to classes or else. It was an unbelievably bad experience604: speed up the process..a three hour is really unacceptable606: The advisers should have a better understanding about USF programs in order to help thestudents who are transfering after they finish their AAs. I took 3 classes for nothing. Itwas a waste of my time and my money. Now, every time that I see an advisor, I doublecheck his/her sugestions.609: The HCC advisors I have spoke with do not know the answers to some of my questionsabout the transfer process. If I ask the advisor a question the he or she does not know, allthey say s they do not know. It is difficult to receive accuarte information. I now believethat it is a waste of time to go to the advising office here at HCC. It is better to go theuniversity I will be transfering to. The high turn-over rate at the advising office that Ihave been told about from a few professors and other current HCC students is true. Theperson in charge of Advising should at least brief the advisors on how to assist HCCstudents.610: That advisors are on the same page and letting students know what EXACTLY they needto graduate with out students having to guess at the right questions to ask.612: Give correct information about prerequisite course requirements.617: More advisers and to see students in a timely manner619: I believe that their should be an adviser specific to each college within HCC, such as theCulinary Management, etc. so when there is a question on which classes to take thatadviser is certain of everything required for your specific program. Sometimes you haveto contact someone else just to find out what classes no longer exist, etc. This should notbe something we as the student has to worry about.620: They are ok.622: NOt hire students to be an advisor. Many advisors do not know what classes are requiredfor the opticianry program nor on line distant programs623: To give the advisor more time with a given student and not have to worry about whosewaiting, maybe appointments can be set for given days and the days set aside for followthrough would help the advisor assist the student better. Thank you.624: More available times627: Having more academic advisors during the rush after new classes open up would be atremendous help, waiting 2-3 hours is just not right.Student Satisfaction Survey 2007 – Q15: Advising – Page 117