STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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955: stop selling me the wrong books963: better prices- Online prices are significantly less and when I can I order accordingly988: have more books because they tend to run out fast1008: nothing1038: The operations are fine. The prices of the books are way to exspensive when you arehaving to pay for classes with your own money.1051: Have more selection of used books and supplies1085: Be more helpful!1124: nothing wrong with them.1126: IF they run out they need to order more. The semster just ened more ppl will need thebook1129: longer hours1145: The prices are so high and the amount you get to resell them back is unfair advantage aswell.1148: Have more than 2 people checking out at once, so the lines don't wrap around the stores.1223: they are always out of the most popular books1235: sell used books at a cheaper price1237: It's very organized.1269: Lower the prices, I do not see my books and more can offer the books at much lowerproces.1270: pricing sames to be high and never enough used books1291: They could start by giving the right books for the right classes...then again, its not reallytheir fault teachers have varying opinions on what, if any at all, textbooks they require.1336: have more resources available to purchase. I have gone to buy a book in the past and itwas not available and i had to wait for about a wk and a half; and the class doesnt get puton hold due to lack of resources at the bookstore.1354: Implement hours of operation on Saturdays.1357: The books are really expensive see if you could lower the price of books.1363: make sure used books are accepted in better shape.1373: pay more when students sell back their books1381: drop the price1393: order more textbooks and have them ready in time for classes1458: nothing1463: The bookstore need to have everything that a student needs1471: They are working so hard. Congratulations!1474: It seems that there is confusion between the number of books that need to be ordered andthe amount that are actually ordered; maybe better communication between theprofessors and bookstore personnel.1503: Cheaper books1510: better computers, system is always faltering, long lines when that happens1515: Have book prices more reasonable for students to afford.1525: lower some prices1530: nothing1587: It would be nice if the book store was online with busar office. I have had problems withthem not being able to see if I have paid for my classes or if I have a money to pay for mybooks when I under a speacil program.Student Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 332
1620: order books on time make sure you have enough books to service your students.1621: refunds on all books regardless of there nature.1646: CHEAPER PRICES!!! ;)1657: be more helpful for new students1724: Have more used books!!1752: I believe that the HCC bookstore staff can improve their attitudes, because everytime I gothey are very rude.1754: I like the bookstore, I just don't like buying books there1760: cut rices in half (LOL) NO (ROTFL)1836: Sometimes the bookstore could be clueless with communication with a teacher. I am inan online class and the books just arrive last month.We had to purchase books off amazonwhich is cheaper or somewhere else. This has happen to me like 4 times I in a class andthe bookstore getsthe book later.Student Satisfaction Survey <strong>2007</strong> – Q61: Bookstore – Page 333
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
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CAMPUS = MacDILL CENTER183: quicker
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CAMPUS = OTHER70: I work in Brandon
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CAMPUS = DALE MABRY41: Find intelli
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CAMPUS = PLANT CITY76: last time i
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER1053: I am advised by
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the financial aid office for help a
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463: Have more knowledgeable staff.
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990: nothing998: When you come to f
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1604: nothing, they are very helpfu
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83: Hire more staff and train stude
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the front desk helped me instead. I
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assistance. They actually laughed a
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516: NICER staff PLEASE. Never in m
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640: nothing657: friendlyer persone
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882: I don't know if at other campu
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994: The staff was rude evry time i
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1119: faster service1120: Have more
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1268: Do something for the students
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1513: Answer questions online to av
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1743: hire friendly smiling people,
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CAMPUS = PLANT CITY13: I would say
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915: More staff to cut down the wai
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CAMPUS = YBOR CITY18: perfect shape
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aware of this and still treated me
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1428: Hire more staff. Wait time is
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CAMPUS = SUNPOINT CENTER22: The ser
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Q24: WHAT COULD HCC DO TO IMPROVE I
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1314: Great experience!!!!1407: Hav
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572: Offer more classes. For the la
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1767: Later tech support hours beca
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CAMPUS = YBOR CITY65: I wish the pr
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CAMPUS = SUNPOINT CENTER22: Make su
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1566: Some teachers do not utilize
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471: i have never had to use tech s
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1141: Webct is great!1144: It's a g
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CAMPUS = PLANT CITY114: nothing255:
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CAMPUS = MacDILL CENTER183: dont le
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CAMPUS = OTHER144: use only tegrity
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CAMPUS = DALE MABRY5: I haven't sta
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CAMPUS = PLANT CITY274: I will even
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CAMPUS = MacDILL CENTER214: Attend
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CAMPUS = OTHER144: I am an online s
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everyone that actually needed a com
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CAMPUS = DALE MABRY17: the one comp
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623: I have not encountered a probl
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1142: better hours and signage arou
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1770: in the morning all labs are f
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1400: n/a1500: Let all the computer
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1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
Page 281 and 282: 216: Food is to expensive217: every
Page 283 and 284: 736: The quality in general is poor
Page 285 and 286: 1282: more food variety and better
Page 287 and 288: CAMPUS = PLANT CITY11: Plant City C
Page 289 and 290: 947: The cafeteria seems to need mo
Page 291 and 292: CAMPUS = SUNPOINT CENTER[No comment
Page 293 and 294: Q58: WHAT FRANCHISES WOULD YOU PATR
Page 295 and 296: 1019: Getting a franchise resturant
Page 297 and 298: CAMPUS = DALE MABRY3: pizza hut23:
Page 299 and 300: 749: nothing751: none764: coffee sh
Page 301 and 302: 1568: none1586: ??1596: SUBWAY kcf1
Page 303 and 304: CAMPUS = YBOR CITY25: subway or Moe
Page 305 and 306: CAMPUS = MacDILL CENTER[No comments
Page 307 and 308: CAMPUS = OTHER833: chick filet927:
Page 309 and 310: 194: Have more lines avaliable or e
Page 311 and 312: 652: Lower the prices.665: I believ
Page 313 and 314: 1299: lower the prices of the books
Page 315 and 316: CAMPUS = DALE MABRY9: they could ha
Page 317 and 318: 319: Have their system instantly sh
Page 319 and 320: 622: They never send a confirmation
Page 321 and 322: 979: maybe prices but that might be
Page 323 and 324: 1282: lower prices which is pretty
Page 325 and 326: 1743: cheaper.1746: Hire a mature s
Page 327 and 328: 466: Whenever I have taken my books
Page 329 and 330: 1789: Be more prepared for students
Page 331: 588: Is it neccessary for the books
Page 335 and 336: CAMPUS = SUNPOINT CENTER22: All cou
Page 337 and 338: Q63: WHY DIDN’T YOU REGISTER ONLI
Page 339 and 340: 1162: Honors program1180: WAS MY FI
Page 341 and 342: CAMPUS = YBOR CITY26: It did not le
Page 343 and 344: CAMPUS = MacDILL CENTER214: I have
Page 345 and 346: CAMPUS = OTHER1070: did not registe
Page 347 and 348: 139: There is a lot of tile that is
Page 349 and 350: location in which I park. I don't t
Page 351 and 352: whether they are on time or not- a
Page 353 and 354: 973: get more parking on the Brando
Page 355 and 356: 1375: pave that empty lot next to B
Page 357 and 358: CAMPUS = DALE MABRY1: The classroom
Page 359 and 360: would know. Seating she be made con
Page 361 and 362: 501: The tesing center is way too c
Page 363 and 364: If the school provided adequate par
Page 365 and 366: are a result of sloppy-slob teenage
Page 367 and 368: 1204: I enjoy our 21st century clas
Page 369 and 370: completely or pave it so more parki
Page 371 and 372: CAMPUS = PLANT CITY13: I read about
Page 373 and 374: 1036: more/better safe parking for
Page 375 and 376: CAMPUS = YBOR CITY42: The parking a
Page 377 and 378: the day. Often I drive around for 1
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Page 381 and 382: CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
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940: more 12:00 and 1:00 daily cour
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Because of this, I have to take LIB
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CAMPUS = DALE MABRY6: Should have m
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425: Offer more course at all campu
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699: More after hour course offerin
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1169: i am satified1178: No comment
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1776: Have some classes offered at
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488: They need more classes availab
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CAMPUS = YBOR CITY58: I don't under
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1223: There aren't enough science c
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CAMPUS = SUNPOINT CENTER22: Offer m
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Q70: WHY ARE YOU DISSATISFIED WITH
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CAMPUS = PLANT CITY:266: I believe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER[No comments provided
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284: n/a308: staff needs to be frie
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personal time) to come in and ask a
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217: allow people with special dipl
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764: friendlier staff779: Hire staf
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1264: I dont know.1267: nothing.128
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CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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