STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

CAMPUS = OTHER273: They gave me the run-around and the people did not communicate well with theadmission place i believe it was.435: there are soo many things that should be changed about the way the financial aid office isran. the staff in there are not helpful and for the most part are rude. If there was a way todo everything online for financial aid where we didnt have to go into that office i thinkthat would be the best.927: Have people that wants to do there job. there is only one person I know I can say is veryhelpful and resourceful. Have more than just two people working in the F.Aid officesbecause that takes time to do those papers especially during the registration weeks1070: they need someone availbale to answer the phone1677: more advisors, more readily available1751: I have had numerous problems with the Dale Mabry Financial Aid office. Since 2003,their staff has been very unpolite, unprofessional, and not knowledgeable about financialaid in general. H.C.C. should strive to hire dedicated professionals who have passion toassist those who need it and also have patience to go through the process of helping eachstudent.Student Satisfaction Survey 2007 – Q20: Financial Aid – Page 196