STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

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CAMPUS = MacDILL CENTER401: Clear it up in less time than May 2007 til now...........Still waiting.417: The wait time is too long. Post better information on the HCC Web site so students haveall the necessary documents. I saw many students waiting for their appointment foralmost 2 hours, only to be told they didn't have all the appropriate documents. Why notautomate the appointment process, much like the online registration for classes.969: nothing1052: manners, customer friendly attitude, anything positiive1430: again get more people who know what they are doing.Student Satisfaction Survey 2007 – Q20: Financial Aid – Page 194
CAMPUS = SUNPOINT CENTER22: The services I have been provided are top notch and I can't think of any recommendationto improve.1015: They have a problem with answer the phone and returning emails..I sent an email and ittoke of a month to get one back. By that time classes had already started.Student Satisfaction Survey 2007 – Q20: Financial Aid – Page 195
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STUDENT SATISFACTION SURVEY 2007RES
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students should be able to see an a
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449: It is fine!457: hire more peop
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the class is made to be more compli
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991: [A faculty member] is NOT an a
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1343: I think everybody needs to be
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1682: The people helping at the fro
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59: It shold have more personnel av
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166: Have more councelors and admin
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349: It would be nice if HCC actual
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511: answer the phone.518: Well whe
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time and they simply would not help
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767: Stream-line the process to inc
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excellent professors and instructor
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1106: No one I have talked to anywh
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1275: I don't really know. I have b
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1449: get more friendly associates.
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1689: more people working at the wi
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CAMPUS = PLANT CITY11: Hire better
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484: more guidance counselors488: T
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1506: Overall after having to wait
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CAMPUS = YBOR CITY18: the admission
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egistration process is impossible b
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THEM DON'T COME FOR WORK @ ALL SUCH
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1390: we wit to long before seeing
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CAMPUS = MacDILL CENTER183: Earlier
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CAMPUS = OTHER273: The people that
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333: Go into more detail about clas
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931: Have each student plan their c
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1647: nothing good already1648: hav
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191: To have more information provi
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667: n/a671: less boring.673: less
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1072: No suggestions. Was very help
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1383: During the student orientatio
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CAMPUS = PLANT CITY13: I was please
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1631: nothing1644: Tell more about
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780: give information about what ea
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER273: Nothing I like i
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memory...especially math. I feel th
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1469: a little pre-test review sess
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338: Offer an overview packet of wh
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663: I did not know what was a pass
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1195: when i took the test it said
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1730: tell them beforehand that the
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1424: nop1446: fine1524: teach time
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with or with out disabilities. ther
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CAMPUS = MacDILL CENTER183: nothing
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CAMPUS = OTHER144: took test at ano
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132: get involved with the student
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415: The advising service seems to
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772: Advisors are good786: more tim
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available to actually help the stud
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1507: Advisors should be more aware
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CAMPUS = DALE MABRY3: train them mo
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95: Why do I have to wait 1-3 hours
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252: make it more timely efficient.
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counslor to sign off on it and the
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one I needed to take, did not pick
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715: It would be nice to see the sa
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students. It is impossible to get a
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the scheduled time, and I was almos
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term, i have to wait until next sum
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1380: I had to wait almost 3 hours
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1642: time- i know they must see 10
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CAMPUS = PLANT CITY13: reduce waiti
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dumb about the situation (the filli
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1632: Have more advising staff (esp
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341: make appointments394: advisore
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a university with over 30,000 stude
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1291: I feel the advising services
Page 143 and 144: CAMPUS = MacDILL CENTER183: quicker
Page 145 and 146: CAMPUS = OTHER70: I work in Brandon
Page 147 and 148: CAMPUS = DALE MABRY41: Find intelli
Page 149 and 150: CAMPUS = PLANT CITY76: last time i
Page 151 and 152: CAMPUS = MacDILL CENTER[No comments
Page 153 and 154: CAMPUS = OTHER1053: I am advised by
Page 155 and 156: the financial aid office for help a
Page 157 and 158: 463: Have more knowledgeable staff.
Page 159 and 160: 990: nothing998: When you come to f
Page 161 and 162: 1604: nothing, they are very helpfu
Page 163 and 164: 83: Hire more staff and train stude
Page 165 and 166: the front desk helped me instead. I
Page 167 and 168: assistance. They actually laughed a
Page 169 and 170: 516: NICER staff PLEASE. Never in m
Page 171 and 172: 640: nothing657: friendlyer persone
Page 173 and 174: 882: I don't know if at other campu
Page 175 and 176: 994: The staff was rude evry time i
Page 177 and 178: 1119: faster service1120: Have more
Page 179 and 180: 1268: Do something for the students
Page 181 and 182: 1513: Answer questions online to av
Page 183 and 184: 1743: hire friendly smiling people,
Page 185 and 186: CAMPUS = PLANT CITY13: I would say
Page 187 and 188: 915: More staff to cut down the wai
Page 189 and 190: CAMPUS = YBOR CITY18: perfect shape
Page 191 and 192: aware of this and still treated me
Page 193: 1428: Hire more staff. Wait time is
Page 197 and 198: Q24: WHAT COULD HCC DO TO IMPROVE I
Page 199 and 200: 1314: Great experience!!!!1407: Hav
Page 201 and 202: 572: Offer more classes. For the la
Page 203 and 204: 1767: Later tech support hours beca
Page 205 and 206: CAMPUS = YBOR CITY65: I wish the pr
Page 207 and 208: CAMPUS = SUNPOINT CENTER22: Make su
Page 209 and 210: Q27: WHAT COULD HCC DO TO IMPROVE I
Page 211 and 212: 1566: Some teachers do not utilize
Page 213 and 214: 471: i have never had to use tech s
Page 215 and 216: 1141: Webct is great!1144: It's a g
Page 217 and 218: CAMPUS = PLANT CITY114: nothing255:
Page 219 and 220: CAMPUS = MacDILL CENTER183: dont le
Page 221 and 222: CAMPUS = OTHER144: use only tegrity
Page 223 and 224: CAMPUS = DALE MABRY5: I haven't sta
Page 225 and 226: CAMPUS = PLANT CITY274: I will even
Page 227 and 228: CAMPUS = MacDILL CENTER214: Attend
Page 229 and 230: CAMPUS = OTHER144: I am an online s
Page 231 and 232: everyone that actually needed a com
Page 233 and 234: CAMPUS = DALE MABRY17: the one comp
Page 235 and 236: 623: I have not encountered a probl
Page 237 and 238: 1142: better hours and signage arou
Page 239 and 240: 1770: in the morning all labs are f
Page 241 and 242: 1400: n/a1500: Let all the computer
Page 243 and 244: 1381: none1442: there needs to be m
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CAMPUS = SUNPOINT CENTER[No comment
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Q42: WHAT COULD HCC DO TO IMPROVE I
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CAMPUS = DALE MABRY49: Tell student
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1506: I dont think they could chang
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CAMPUS = MacDILL CENTER1430: nothin
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CAMPUS = OTHER[No comments provided
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1740: I have only used the math lab
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1302: its doind fine1323: Consider
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CAMPUS = YBOR CITY18: tutors should
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CAMPUS = DALE MABRY49: Extend Dale
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ecause i wasnt as prepared as i cou
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CAMPUS = YBOR CITY18: tutors should
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647: Provide a meal plan so that I
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1469: Extended hours...1472: maybe
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216: Food is to expensive217: every
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736: The quality in general is poor
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1282: more food variety and better
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CAMPUS = PLANT CITY11: Plant City C
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947: The cafeteria seems to need mo
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Q58: WHAT FRANCHISES WOULD YOU PATR
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1019: Getting a franchise resturant
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CAMPUS = DALE MABRY3: pizza hut23:
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749: nothing751: none764: coffee sh
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1568: none1586: ??1596: SUBWAY kcf1
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CAMPUS = YBOR CITY25: subway or Moe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER833: chick filet927:
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194: Have more lines avaliable or e
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652: Lower the prices.665: I believ
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1299: lower the prices of the books
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CAMPUS = DALE MABRY9: they could ha
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319: Have their system instantly sh
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622: They never send a confirmation
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979: maybe prices but that might be
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1282: lower prices which is pretty
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1743: cheaper.1746: Hire a mature s
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466: Whenever I have taken my books
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1789: Be more prepared for students
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588: Is it neccessary for the books
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1620: order books on time make sure
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CAMPUS = SUNPOINT CENTER22: All cou
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Q63: WHY DIDN’T YOU REGISTER ONLI
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1162: Honors program1180: WAS MY FI
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CAMPUS = YBOR CITY26: It did not le
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CAMPUS = MacDILL CENTER214: I have
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CAMPUS = OTHER1070: did not registe
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139: There is a lot of tile that is
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location in which I park. I don't t
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whether they are on time or not- a
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973: get more parking on the Brando
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1375: pave that empty lot next to B
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CAMPUS = DALE MABRY1: The classroom
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would know. Seating she be made con
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501: The tesing center is way too c
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If the school provided adequate par
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are a result of sloppy-slob teenage
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1204: I enjoy our 21st century clas
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completely or pave it so more parki
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CAMPUS = PLANT CITY13: I read about
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1036: more/better safe parking for
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CAMPUS = YBOR CITY42: The parking a
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the day. Often I drive around for 1
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CAMPUS = MacDILL CENTER183: more si
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CAMPUS = OTHER70: Parking ,,, IT IS
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333: Nothing. I feel as though it i
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990: they could add to the bottom o
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CAMPUS = DALE MABRY3: have the name
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eceive any guidance as far as regis
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they have not paid for school fees
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1267: nothing.1275: Nothing really.
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CAMPUS = PLANT CITY13: Stop adding
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CAMPUS = YBOR CITY107: I HAD NO PRO
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1474: More informed tellers and mor
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CAMPUS = SUNPOINT CENTER532: i dont
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Q69: WHAT COULD HCC DO TO IMPROVE W
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was just disappointed that i couldn
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940: more 12:00 and 1:00 daily cour
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Because of this, I have to take LIB
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CAMPUS = DALE MABRY6: Should have m
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425: Offer more course at all campu
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699: More after hour course offerin
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1169: i am satified1178: No comment
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1776: Have some classes offered at
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488: They need more classes availab
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CAMPUS = YBOR CITY58: I don't under
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1223: There aren't enough science c
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CAMPUS = SUNPOINT CENTER22: Offer m
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Q70: WHY ARE YOU DISSATISFIED WITH
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CAMPUS = PLANT CITY:266: I believe
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CAMPUS = MacDILL CENTER[No comments
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CAMPUS = OTHER[No comments provided
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284: n/a308: staff needs to be frie
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personal time) to come in and ask a
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217: allow people with special dipl
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764: friendlier staff779: Hire staf
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1264: I dont know.1267: nothing.128
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CAMPUS = PLANT CITY:13: I wish this
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CAMPUS = YBOR CITY:47: Creat a moto
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CAMPUS = MacDILL CENTER214: ENsure
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CAMPUS = OTHER1053: no opinion1405:
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271: no opinion284: n/a315: no opin
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1125: Hawknet is not to user friend
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CAMPUS = DALE MABRY:9: HCC has too
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450: Have teachers post our grades
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854: Make website easier and more s
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1453: Allow hawknet to be autoforwa
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CAMPUS = PLANT CITY:13: Add names t
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CAMPUS = YBOR CITY:47: Add names of
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER257: catalog could be
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433: Offer more classes on-line at
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965: I think there are many educati
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1691: I am not pleased with the mat
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140: so far I have been satisifed w
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493: make sure that the instructors
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817: The opportunities is there for
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1224: replace crummy teacher1229: w
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1608: Please, this is a serious mat
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379: get better instructors420: off
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that lasts from 7-9:45 PM when, in
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834: Provide financial aid to every
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CAMPUS = MacDILL CENTER214: No opni
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CAMPUS = OTHER833: Make professors
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