STUDENT SATISFACTION SURVEY 2007 RESPONSES TO OPEN ...

484: more guidance counselors488: They could tell the students that they need a transcript with a graduation date on it thefirst time they applie instead of waiting the day of registration.489: I think that u do a wonderful job in admissions. I have had a wonderful experience withyour staff. The only problem that i have faced is gettin transcripts from other school toenter hcc. your staff was extremely helpful any time i have had questions. Not only arethey helpful they are very friendly and professional.490: n/a.512: Plant City admissions and records seemed like they didnt want to help at all545: afvisors be more available555: Put transfer grades from other schools into their records instead of misplacing them andcausing enrollment problems for classes.567: Fire most of the people in admissions. Find out who hired them and fire them too.644: I beleive that some of the staff in the admissions office was very lazy, she wouldnt evenget out of her chair, she would just lean over that counter and point. It was alomst slopylooking. As well as some of the attitudes were as if they were being bothered rather thanwanted to truly help!656: More help with financial aid...a wait of over 6 hours is uncalled for.697: When I applied, everything went smooth. They let me know what I needed to do and Icompleted my admission in a timely fashion.725: have more people to help when it comes to a new school year781: provide easier access to guidance personal or employ staff who can answer the questionsposed. place more user friendly information on the web site.812: YOu could improve by cutting down on the time you have to wait to see someone. Itsometimes isn't worth waiting an hour to ask one question.819: more smiles835: When I enrolled, my Bright Futures was still directed to the University I was going toattend(I realize this was my mistake). However, I was not notified until I had realized allmy classes had been dropped...2 DAYS before school started. The Finacial Aid officewas not understanding. I waited for an hour just to find out that I had to go home andredirect my Bright Futures. In the end, I was stuck at a campus that was 45 minutes awayfrom my house because they had the only available classes...I could only get 3 classes ofwhich all of them are 3 hours apart. A complete waste of my day.863: answer the phones867: Having people who are able to help you in a timely fashion would be good. People thatdo not redirect you for every question asked, rather, that can answer it themselves wouldbe nice.871: well i think there needs to be more organization on the part of tuition and scholarships. ihave been trying to get someone to email me and call me back for 2weeks!!!!880: Answer the phone when someone is calling, and when you leave a message or ask tospeak with someone it shouldn't take weeks for them to get back with you.903: I had a really great experience with my enrollment to HCC I can not think of anything toimprove upon.907: more advisors and shorter wait time.916: No more long lines966: Hours of operations be more convient for people who work day time jobs.Student Satisfaction Survey 2007 – Q3: Admissions – Page 39