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International Review of Waste Management Policy - Department of ...

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149<br />

“M&S [Marks & Spencer] sell the same products and packaging across all<br />

stores since they do not think it worth their while changing packaging for a few<br />

continental stores. However, they have experienced clear differences<br />

(‘problems’) in consumer attitudes in Germany and Holland (no significant<br />

differences, relative to the UK, were found in France in this respect). For<br />

example, in these countries, consumers do not like pre-packaged sandwiches<br />

and the use <strong>of</strong> PVC. M&S responded with a PR campaign to inform consumers<br />

<strong>of</strong> their approach and why they believed it to be good. They felt that it did not<br />

lose them significant market share. In German stores, however, plastic bag<br />

consumption is at a far lower level than in the UK, and they also had to<br />

introduce a reusable canvas bag to meet customer demand/pressure.<br />

M&S have found that training German staff has been interesting in that there<br />

were far more environmental questions than there would be from UK staff -<br />

probably reflecting both the interest <strong>of</strong> the staff and the fact that they know<br />

that they will be asked similar questions by the public. […]<br />

For example, in Zurich and Berne, householders have to pay 1.50 Swiss<br />

Francs per refuse bag. According to Nestle in Vevey, there is therefore a<br />

definite economic incentive to them buying as much lightweight flexible<br />

packaging as possible.”<br />

A desire for minimisation <strong>of</strong> (particularly) packaging material can lead to<br />

diversification into different or new materials, as well as the development <strong>of</strong> new<br />

techniques for product packaging (greater resort to refillable packaging).<br />

Perhaps the strongest effect in terms <strong>of</strong> technical innovation occurs due to the <strong>of</strong>ten<br />

observed step changes in materials separated and returned for reprocessing. This<br />

can spur the development <strong>of</strong> new or additional recycling industries.<br />

Furthermore, the technical infrastructure necessary to administer (and bill for)<br />

charging schemes (identification and weighing equipment on vehicles, as well as<br />

centralised accounting systems) means that much better data on waste production is<br />

generated when charging systems are put in place. There has been considerable<br />

innovation over the years with the types <strong>of</strong> systems used, the accuracy <strong>of</strong> the data<br />

generated and the reliability <strong>of</strong> on-vehicle weighing systems. Innovation has occurred<br />

in the nature <strong>of</strong> the chips used on bins (which can be in read only, or read-and-write<br />

form, the latter helping to show / prove to residents that their bins have been<br />

emptied).<br />

This gives further scope to assess trends in waste production and devise new<br />

approaches to further progress the objectives <strong>of</strong> sustainable waste management. In<br />

particular, the information obtained from households through ‘identification schemes’<br />

can improve the efficiency <strong>of</strong> vehicle routing and lead to more efficient collection<br />

logistics. Some advanced schemes now make use <strong>of</strong> infrared detection enabling<br />

crews on collection rounds to choose to empty only those containers which are<br />

relatively full. This can lead to ‘bespoke collection rounds’, in which crews’ rounds are<br />

determined by the number <strong>of</strong> bins exceeding the ‘emptying threshold’.<br />

<strong>International</strong> <strong>Review</strong> <strong>of</strong> <strong>Waste</strong> <strong>Policy</strong>: Annexes

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