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International Review of Waste Management Policy - Department of ...

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The beneficial network effects, or economies <strong>of</strong> density, should be enhanced in a<br />

competitive tendering environment. The instances <strong>of</strong> cherry picking <strong>of</strong> customers<br />

should disappear also.<br />

55<br />

� There is a relatively limited level <strong>of</strong> sunk investment in the case <strong>of</strong> waste<br />

collection. There are no long-lived assets in waste collection and there are well<br />

developed second-hand / lease markets for the only assets <strong>of</strong> any importance<br />

(the vehicles). Probably the major investment in fixed assets relates to depots.<br />

There may be some investment by a firm in good customer relations, but to an<br />

extent this can be contractually verified;<br />

� <strong>Waste</strong> collection is a sufficiently homogeneous service that potential bidders<br />

could, in principle, gain a good understanding <strong>of</strong> the costs involved in waste<br />

collection by direct experience in other city markets. The incumbent’s<br />

information advantage is therefore likely to be weak; 86<br />

� In the case <strong>of</strong> waste collection the basic service quality parameters (frequency<br />

<strong>of</strong> collection, services provided, levels <strong>of</strong> customer complaints) can be<br />

sufficiently well specified to allow effective quality regulation.<br />

Other authors have also pointed out that the cost <strong>of</strong> service disruption is<br />

comparatively low. 87<br />

The OECD provides a survey <strong>of</strong> studies that attempt to measure the efficiency gains<br />

from competitive tendering. Generally, these studies suggest that tendering leads to<br />

significant efficiency gains without convincing evidence that this leads generally to<br />

lower quality <strong>of</strong> service. According to the OECD, in the tendering process, attention<br />

should be paid to: 88<br />

1. The geographic region over which collection services are to be provided should<br />

be large enough to allow successful firms to exploit economies <strong>of</strong> scale and<br />

density;<br />

2. Where the size <strong>of</strong> the city or district is much larger than the minimum efficient<br />

scale <strong>of</strong> collection, the OECD suggests breaking up the region into several<br />

smaller pieces and tendering each piece separately. This allows for<br />

performance comparisons between the firms serving the different regions,<br />

reduces the disruption associated with loss <strong>of</strong> service from a single firm and<br />

enhances the likelihood that several firms will be in a position to compete<br />

when the time comes for re-tendering;<br />

86 It should be stated that this does not necessarily mean that incumbents do not have an advantage<br />

in other strategically important ways (for example, location <strong>of</strong> depots, or ownership <strong>of</strong> local sorting<br />

facilities, or local landfill void, etc. However, the procurement process itself can, when sufficient care is<br />

taken, be designed to negate these advantages.<br />

87 M. Walls (2003) How Local Governments Structure Contract with Private Firms: Economic Theory<br />

and Evidence on Solid <strong>Waste</strong> and Recycling Contracts, Resources for the Future Discussion Paper 03-<br />

62.<br />

88 OECD (2000) Competition in Local Services: Solid <strong>Waste</strong> <strong>Management</strong>, DAFFE/CLP(2000)13.<br />

<strong>International</strong> <strong>Review</strong> <strong>of</strong> <strong>Waste</strong> <strong>Policy</strong>: Annexes

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