Navy Cash Standard Operating Procedures - Financial Management ...

Working Draftf. If a card is blocked, it must be unblocked before the PIN can be changed (seeparagraph 8.4.17).8.4.16 Change Card StatusThe “Change Card Status” screen can be used to “activate” a new permanent Navy Cash cardthat has been delivered to the ship and to report a card that has been lost, stolen, or damaged, orneeds to be canceled.a. Card Activation for Permanent CardsFor security reasons and to prevent fraud, permanent Navy Cash cards are delivered tothe ship in a “pendactive” status and must be activated before they will work. Occasionally, acardholder will come to disbursing to report a card that no longer works, when, in fact, the cardhas never been activated. For example, the cardholder may have been given a new permanentNavy Cash card just as he or she was leaving a previous ship, and the card was not activated atthe time. Because the card does not work, the cardholder will not be able to do a ship check-inuntil the card has been activated.(1) Cardholder Activates Card at K80 Cashless ATM(a) A cardholder can activate a new, “pendactive” permanent Navy Cash card atthe K80, as long as there is no other active card associated with the account. For example, if theNC SOP Ver 1.12 Chpt 8 Disbursing.doc 8-37 16-Aug-07