Navy Cash Standard Operating Procedures - Financial Management ...

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Daily Blocked Account Report, 8-61, 8-131,8-176Bulk Navy Cash Card Log, 8-11, 8-167Bulk Refunds, 8-28Add New Event, 8-97Event Maintenance, 8-96Event Processing, 8-29, 8-96Programming the K22, 2-9, 2-18, 8-29, 8-97Refunds, 8-29Reporting, 8-30Update Event, 8-98Visitor Cards, 8-28, 8-30Bulk Sale of Food, 3-6Bulk Sales—Chip to Merchant Account, 8-22CADAdding a CAD, 8-87Adding New Vending Machine and CAD,7-13, 8-88, 8-89, 8-125Changing a CAD, 7-12, 7-13, 7-21, 8-87,8-89Linking to Specific Vending Machine, 8-87Removing a CAD, 7-14, 8-87Unique CAD Terminal ID Number, 7-12,8-87Canceled CardsChange Card Status, 8-37Destroy in Presence of Cardholder, 8-12,8-38, 8-40, 8-53Discharge from Service, 8-39Document Destruction on Card Issue Log,8-12, 8-38, 8-40, 8-53Report Closed Accounts to Customer ServiceCenter, 8-12, 8-38, 8-40, 8-53Card Activation, 8-37Cardholder Activates Card at K80, 8-37Disbursing Activates Card, 8-38Card BlockedR09 Error Code, 8-44R09A Error Code, 8-44Unusable CardR7 Error Code, 8-44Card Expiration, 8-9Permanent and Temporary Cards, 8-10Visitor Cards, 8-10Card Issue Log, 8-12, 8-48, 8-49, 8-55, 8-168Card Report, 8-45CashAccepting Cash Sales, 1-9, 1-12, 3-3, 4-5, 7-3Cash Verification Team Navy Cash Checklist,8-182Cash or Check to Strip, 8-31Check or Cash, 8-32Cash Sale of MealsFor Large Groups, 3-4, 4-6For Mess Members, 3-5, 4-5General Mess, 3-3With Navy Cash Card, 3-3, 4-6Without Navy Cash Card, 3-3, 4-5Change Card StatusCard Not Present, 8-40Card Present, 8-39Change Password for Navy Cash Application,8-117Changing PIN, 8-36Checklist for Recurring Navy Cash Tasks, J-1Chip-to-Cash TransactionsCash Out of Navy Cash Cards, 8-21NC SOP Ver 1.12 xx-Index.doc 2 16-Aug-07
Chip to Merchant Account—Individual andBulk Sales), 8-22Chip-to-Chip Corrections, 8-26Automated Chip-to-Chip Corrections, 8-26Automated Chip-to-Chip CorrectionsReport—Weekly Review, 8-27, 8-177Closing a Navy Cash Account, 8-52Disbursing Officer Review Account 30 DaysPrior to Transfer or Discharge, 8-50Negative Balance, 8-50Pending Transfer or Discharge, 8-50Collections from Portable K22s, 2-5, 8-125Commuted Ration Credit, 4-7Company CodeDS01 Pay Action in UMIDS, 8-52Concessionaire SalesForeign Ports, 7-8, 8-122Payment of Foreign Vendors, 7-8Consent to Immediate Collection from Pay,8-21, 8-54, F-3Contingency Operations, 3-11, 4-14, 5-7, 6-5,7-19Contingency PlanningBring ATM/Debit/Check Cards, 8-55, 8-62Bring Personal Checks, 8-55, 8-62Currency ExchangeCurrency Exchange Log, 8-119, 8-181Foreign Ports, 1-2, 8-119Custodial ResponsibilitiesBulk Navy Cash Card Log, 8-11CADs, 8-13Card Issue Log, 8-12Custody of Navy Cash Cards, 8-11, 8-149K22 POS Devices, 8-13, 8-125Quarterly Cash Verification Team, 8-149Customer Service CenterBlocking and Unblocking Access to HomeAccount, 8-60, 8-130, 8-153Contacting the Customer Service Center, 1-5,1-15, 8-150, I-1Dispute of Unauthorized TransactionsAshore, I-1FEDEX, UPS, etc. Address for EnrollmentForms, 8-57Navy Cash Web Sites, 8-153, D-1, E-1Password Protecting Personal InformationWhen Using E-mail, 8-152Trouble Call Worksheet, 8-151, 8-184Updating Navy Cash Account Information,8-151Daily Cash Transaction Ledger, 8-33, 8-166Damaged ChipChange Card Status, 8-37Restoring Value, 8-39Dates and Times, 8-7, 8-15Don’t Change the Clock, 8-7, 8-15Delete Navy Cash Operator, 8-86Reactivate Navy Cash Operator, 8-86DependentsVisitors, Guests, and Dependents, 1-12, 1-13,3-3, 3-4, 4-6Deposit Cash or Check to Strip, 8-31Check or Cash, 8-32Disbursing Accountability Detail Report, 8-161Disbursing Accountability Summary Report,8-164Disbursing Notifications Alerts, 8-16, 8-69NC SOP Ver 1.12 xx-Index.doc 3 16-Aug-07
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NAVSUP Publication 727Navy Cash ®
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NAVSUP Publication 727Navy Cash ®
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RECORD OF CHANGESVERSIONNUMBEREFFEC
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VERSIONNUMBEREFFECTIVEDATECHANGE DE
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ContentsChapter 1 Navy Cash Overvie
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Chapter 4 Private Messes ..........
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5.11 Contingency Operations........
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7.8.2 Monthly Merchant Sales Summar
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8.4.36 Access Editor-Access Control
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Appendix E Disbursing Web Site—ww
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Chapter 1Navy Cash ® Overview1.1 R
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1. The cluster server itself consis
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g. NEXCOM Ship’s Store Program Mr
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DDEDDSDFASDISBODMMDOD FMRDSIDSNDSSN
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SIMASODASOPSPOSSACSSECSSNSSPNTFATYC
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3. NORMAL ENROLLMENTAfter the initi
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other personnel who make repeated t
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Room /GuestRetailVending Payment Ty
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ut the funds won’t be available a
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1.10 Web and Telephone Purchases Us
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Chapter 2K22 and K80 Operating Proc
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(b) The operator enters his or her
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c. Download of Sales Transactions f
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(6) Terminal ID — A 16-digit numb
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(5) K22 asks user to select which m
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2.3.5 K22 ScreensThe K22 screen can
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. Set Terminal ID. The next require
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e. Terminal ID Entry: If Terminal I
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a. Merchant Entry Screens. When fir
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0 Press a Function Key1 2 3 Before
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0 Current Amount1 xxxxx.xx2 Enter n
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c. Basic Operation Screens. The K22
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d. Purchase and Card Entry Screens.
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0 1 2 $ xxxxx.xx3 Enter AmountOnce
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i. Purchase Confirmation Screens. I
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j. Diagnostic Screens. While in the
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. Card Entry0 Please Insert1 Navy C
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0 Withdraw $ 10.5312 Confirm OK=Yes
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e. Error Screens.0 Transaction Canc
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2.4 K80 Cashless Automated Teller M
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. Boot Up Screens and Error Screens
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0 Change Terminal1 Identification?2
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Chapter 3General Mess3.1 Background
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2. A K22 Point Of Sale (POS) device
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(3) The cruise coordinator represen
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procedure to perform the refund tra
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paragraph 3.6), there are two prima
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5. The FSO will maintain monthly re
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3.13 General Mess Reports and Forms
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3.13.3 Daily Transaction Detail Rep
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3.13.5 Daily Reconciliation Workshe
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Chapter 4Private Messes4.1 Backgrou
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notation is required to distinguish
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a. The K22 Point-Of-Sale (POS) devi
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d. The treasurer keys the mess bill
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4.8.2 AshoreAshore, the treasurer u
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d. Each day, the treasurer/operator
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Control Log must be adjusted to ref
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of the general mess, an operator ca
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4.17.2 Monthly Merchant Sales Summa
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4.17.4 Monthly Transaction Detail R
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4.17.6 Daily/Monthly Reconciliation
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Chapter 5MWR5.1 Background ........
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slight delay in actual deposits is
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transfer from the MWR fund Navy Cas
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EOD batch and completion of the rou
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5.12 MWR Reports (examples)In Navy
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5.12.3 Daily Transaction Detail Rep
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5.12.5 Merchant Settlement ReportRu
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Chapter 6Post Office6.1 Background.
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d. All USPS Postal Money Orders wil
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(6) Wait for the process to finish,
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6.11 Post Office Forms and Reports
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6.11.2 Daily ReportIn Navy Cash, al
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6.11.4 Merchant Settlement ReportRu
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Chapter 7Ship’s Store7.1 Backgrou
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7.1 BackgroundThis chapter describe
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c. Navy Cash ProceduresTo properly
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(5) All completed transactions are
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(UTC)). The total of the SS-141s wi
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file.d. All reports must be signed
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a. Adding a New Vending Machine and
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Disbursing Officer or Sales Officer
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completed between ship and shore. S
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7.6.6 End of the Accounting PeriodA
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7.7.3 CAD Failure.a. Troubleshootin
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7.8.2 Monthly Merchant Sales Summar
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7.8.4 Vending Machine Daily Transac
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7.8.6 Sample Foreign Concessionaire
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Working DraftChapter 8Disbursing an
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Working Draft8.4.27 Safe Bank Trans
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Working Draft8.15.11 Bulk Card Log.
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Working Draft8.1 Backgrounda. This
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Working Draft8.2.3 Navy Cash Card L
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Working Draftdate in each cardholde
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Working Draft8.3.2 Replenishing Nav
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Working Draft8.4 Navy Cash Applicat
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Working Draft8.4.6 Closing the Navy
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Working Draft• Funds Transfer to
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Working Drafttransaction will be re
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Working Draft(2) The Disbursing Off
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Working Draft(6) Miscellaneous Refu
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Working Draft(3) Automated Chip-to-
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Working Draftb. Bulk Refunds consis
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Working Draft8.4.13 Deposit Cash or
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Working Draft8.4.14 Daily Cash Tran
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draftf. If a card is blocke
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Working Draft(g) The Disbursing Off
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Working Draftwithin five minutes, a
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Working Draft8.4.17 Unblock Carda.
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Working Draft8.4.18 Card Reporta. T
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Working Draft8.4.19 Assign Replacem
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Working Draft(3) If a visitor card
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Working Draftcredit union account r
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Working DraftCash accounts and canc
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Working DraftDK1 Curt MapleAnne Map
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Working Drafte. Enroll Without a Te
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Working Draftc. Account information
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Working Draft0,1,2,3 Number of ACH
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Working Draft8.4.23 Note Maintenanc
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Working Draftd. “View Disbursing
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Working Draft(b) When viewing a not
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Working Draftbeen received by the s
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Working Draftminimal user requireme
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Working DraftNOTE: K22s operating i
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Working Draftdeposited at the end o
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Working Draft(3) Merchant Settlemen
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Working DraftReport Purpose Sort Ca
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Working Draftwill be displayed. ROM
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Working Draft8.4.27 Safe Bank Trans
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8.4.28 Operator ID MaintenanceWorki
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Working Draft8.4.29 Vending and Shi
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Working Draft(c) The Disbursing Off
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Working Draftwill be prompted to ve
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Working Draft(5) After all the vend
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Working Draft(b) In the second samp
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Working Draftnecessary (see paragra
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draft8.4.32 View Disk Usage
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Working Draft(1) PRNOC is used for
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Working Draftb. Marine Corps Option
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Working Draft(8) The TFA will credi
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Working DraftDisbursing Officer sho
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Working Draftcardholder SPO informa
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Working DraftLevel 1Disbursing Offi
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Working DraftNOTE: User names are a
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Working Draft(6) Reset Password. To
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Working Draft(b) Click on the “Ad
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Working Draft(b) Overage. The total
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Working DraftReference Explanation
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Working Draftvending machine to an
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Working DraftUnblocking Access to H
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Working Draftday period. The Fraud
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Working Draftinclude new or updated
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Working DraftFigure 1. End-of-Month
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Working Drafte. Prior to preparing
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Working Draft04 = Food Service coll
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Working DraftSAMPLE DD 2657 DATED 2
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Working DraftSAMPLE DD 2657 DATED 2
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Working Draft8.10.2 Schedule of Dep
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Working Draft8.10.3 SF 1219a. Once
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Working DraftSAMPLE SF 1219PAGE 2NC
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Working Draft(2) For most installat
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Working Draftc. Cardholder Request(
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Working Draft8.15 Sample Disbursing
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Working Draft8.15.2 Sample Disbursi
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Working Draft8.15.3 Sample Letter o
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Working DraftNavy Cash and ROM II T
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Working Draft8.15.6 Daily Negative
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8.15.8 Disbursing Accountability Su
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8.15.10 Daily Cash Transaction Ledg
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8.15.12 Card Issue LogNAVY CASH CAR
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TasksSOPReferenceYesNoAre refunds b
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8.15.15 Navy Cash Refund ChitNAVY/M
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8.15.17 Navy Cash Payroll Report
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8.15.19 Daily Blocked Account Repor
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8.15.21 Return Codes and Notificati
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8.15.22 The $25 Vending “Counter
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8.15.24 Cash Verification Team Navy
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8.15.25 Navy Cash Trouble Call Work
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NC SOP Ver 1.12 x-Appendices.doc ii
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A.2 Merchant CardsFor vending opera
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j. Step 10. Repeat Phase 2 Steps 7
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f. Configure the K22. ROM II and Na
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K22 Configuration Settings Workshee
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e. Configure the NavyCash Proxy to
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Account SummaryShows a Summary ofPa
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NC SOP Ver 1.12 x-Appendices.doc D-
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Secondary LoginProvides Access toNa
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Navy Assign LocationAssigns Cardhol
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Card SearchProvides Ability to Loca
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NC SOP Ver 1.12 x-Appendices.doc E-
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NC SOP Ver 1.12 x-Appendices.doc F-
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Block 7. Military Branch (Organizat
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Cambodia ..........................
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Tokelau ...........................
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NC SOP Ver 1.12 x-Appendices.doc F-
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NC SOP Ver 1.12 x-Appendices.doc G-
Page 406 and 407: 3. PRE-ENROLLMENT PROCEDURESa. Hold
Page 408 and 409: 5. POST-ENROLLMENT PROCEDURESa. The
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Page 412 and 413: POLICE REPORTI have or have not r
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Page 418 and 419: 4. NAVY CASH CARD LIMITSa. A $400 d
Page 420 and 421: c. Suspend Account. Cardholders tra
Page 422 and 423: J.P. Morgan Chase10430 Highland Man
Page 424 and 425: 14. INDICATE END-OF-DAYa. At the en
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Page 430 and 431: . Once notified, the cardholder sha
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Page 434 and 435: 8. Damaged Stamps. Damaged stamp bo
Page 436 and 437: f. The OMM can then take the Navy C
Page 438 and 439: (1) Option 1 allows the support con
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Page 442 and 443: . Monthly Settlement. For some LOA
Page 444 and 445: . By default, generic private merch
Page 446 and 447: Enclosure (2)NAVY CASH POINTS OF CO
Page 448 and 449: Enclosure (4)NAVY CASH POINTS OF CO
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Page 452 and 453: 6. Pre- and Post-Deployment Groom C
Page 454 and 455: System AdministrationWhat version o
Page 458 and 459: Disbursing OfficerChecklist for Rec
Page 460 and 461: General, 2-39Terminal ID Entry Scre
Page 462 and 463: Disbursing Notifications Alerts, 8-
Page 464 and 465: Schedule of Deposits from Navy Cash
Page 466: Web SitesBrowser Software Requireme
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