Navy Cash Standard Operating Procedures - Financial Management ...

e. Error Screens.0 Transaction Canceled1230 Pin Change Canceled123 CLR=Clear OK=DoneIf the user cancels a transaction, e.g., selects clearduring a withdrawal, or cancels a PIN change, thesescreens are shown — followed by an idle screen.0 Pin Change Failed1 xxxxxxxxxxxxxxxxxx23If the Backend Server denies a PIN change, thereturned message will be displayed on the K22 screenin the area “xxxxxxxxxxxxxxxxxxxx”.0 Pin Change Failed1 xxxxxxxxxxxxxxxxxx23The screen to the left is displayed when a card erroroccurs, e.g., the unblock PIN returned from the serverfails to match that on the card. After a pause, the“Enter PIN” screen is shown, followed by a menustate. A message will be sent to the server for thiserror and to the disbursing application.0 Transaction Failed1 xxxxxxxxxxxxxxxxxx23The server may deny a transaction for some reason,e.g., the card-id is unknown. The returned messagewill be displayed on the K22 screen. As shown on theleft, it will be displayed in the area“xxxxxxxxxxxxxxxxxxxx”.0 Transaction Failed1 xxxxxxxxxxxxxxxxxx23When attempting to place money on the card, the cardsoftware may deny the request, e.g., the amount to beloaded is too high or there are insufficient funds onthe card to complete the transaction. This screen isdisplayed. A message will be sent to the back endserver and to the disbursing application or ROM IIcash register for this error.NC SOP Ver 1.12 Chpt 2 K22 K80.doc 2-37 16-Aug-07